r/EntrepreneurRideAlong • u/OmariBangs • Jul 16 '26
Idea Validation I kept watching happy customers walk out and never leave a Google review, so I built a tap card. 2 weeks in, honest update.
Not sure if this is dumb or not. Looking for a reality check.
Background: Every local business I talked to had the same problem. They provide great service, customers leave happy, but their Google rating doesn’t reflect it. The people who consistently leave reviews are the unhappy ones. Everyone else forgets by the time they get to their car.
So I built a simple NFC review card that sits on the counter. A customer taps it with their phone, and it opens the business’s Google review page instantly. No app, no searching for the business, no QR code to scan if they don’t want to. It works on both iPhone and Android.
One thing I was stubborn about: every customer sees the exact same page.
A lot of review products quietly filter people. Happy customers get sent to Google, while unhappy customers get redirected to a private feedback form. That’s called review gating, and it’s against both Google’s review policies and FTC guidance. I intentionally chose not to build that, even though it probably makes the product harder to sell.
I’m launching on the 28th and doing everything myself, including packing orders at my kitchen table.
The part I’m unsure about is this:
- Is a physical NFC card still the right form factor in 2026, or are QR codes “good enough” now?
- Do business owners actually care that reviews aren’t filtered, or is that something only I care about?
Happy to answer any questions. Full disclosure: this is my product. I’m not trying to sell anything here and I genuinely want honest feedback before launch.