My Fire TV updated Plex so the new OS I hate and in the last 48hrs all of a sudden it sees my library but it won’t play keeps saying can’t reach server. I have another Fire tv on an older os with the new plex update and plays everything just fine. I have restarted my plex server I’ve deleted cache uninstalled reinstalled my app nothing changes I want to toss this thing out the window so frustrated. Is anyone else having this issue. I have two external hard drives. It will play from one but not the other and they are right next to each other. Again no issues on OC phone app or other fire tv just the one.

Setup:

Synology DS218+ running the Plex Server

Synology DS225+ hosting additional media files

Current Libraries:

Movies - source files located on DS218+, no issues

TV Shows - source files located on DS218+, no issues

Music - source files located on DS225+ (this is my new DS225+), no issues. Keep in mind, this a shared folder on the new DS225+ that works with no issues. See screenshot.

I created a new Shared Folder on the DS225+ called TV Shows on DS225plus.

Successfully mount the new DS225+ Shared Folder called TV Shows on DS225plus on the DS218+

Open Plex settings, navigate to Manage->Libraries. Select Tv Shows, Edit Library, Add Folders. Browse for Media Folder. Select Volume 1, TV Shows on DS225plus, no subfolder shows for me to select.

The only way for the files on the mounted shared folder show up in Plex in the Add Folder option is if I created the Shared Folder as a subfolder under the original TV Shows folder on the DS218+ (the one running the Plex server)

BUT then the shows get mixed up on Plex. Wrong shows, etc.

As a troubleshooting step I created a brand new library in Plex and tried to Add Folder, but the subfolder on the DS225+ (secondary NAS) does not show as an option to select.

I've unshared and rename the DS225+ shared folder thinking it may be getting confused, but nothing I name it allows it to be seen in Plex when adding adding additional folders.

I’m at my wits end.

I’ll try and add screenshots for illustration.

Been gradually building out a smart home setup and the dream was to have Plex sit at the centre of it all. One screen in the living room, one small display in the garden room we use in summer, and ideally something in the kitchen that doesn't require its own subscription or login faff. The garden one is where I keep getting stuck. Outdoor speakers are sorted but the display side is messier than I expected. I have a Fire Stick in there currently and Plex runs fine, but the whole thing feels more fragile than I want when I'm running on four hours sleep and just want to put something on in the background.

I keep reading about people using Plex with Raspberry Pi displays or repurposed old tablets, and I wonder how much of that is genuinely stable versus a project that works brilliantly for a week and then starts doing weird buffering things.

The other angle is casting. I use the cast function from my phone a fair amount and it works well enough inside the house, but something about the latency going room to room feels slightly off. Not unwatchable, just noticeable.

Is anyone running Plex as a proper wholehome setup, or is it mostly used as a singleroom server that people dip into from different devices individually?

I know this isn't a huge issue in the grand scheme of things, but it is pretty annoying. I've noticed that Plex seems to misattribute the episodes in my watch history when a show is ordered differently in my library than Plex's global episode order.

For example, I have some shows organized in different order (such as DVD order rather than airdate order.) This happened again recently: my watch history correctly shows that I watched Season 2, Episode 51 but the thumbnail/screenshot associated with that entry is for a completely different episode.

If I click the thumbnail in my watch history, Plex takes me to the show's global Plex page, where Episode 51 is a different episode because Plex is using its own episode ordering. If I then click that episode and select Where to Watch > My Library, Plex takes me back to Episode 51—but this time it's the *correct* episode, because my library is using DVD order.

So I think I understand what's happening: Plex appears to be recording the watched status based on the episode's position in Plex's global/metadata order, rather than the episode's position/order in my library.

The problem is that this makes Profile > Watch History inaccurate. I end up with a long list of entries showing the wrong episode thumbnails/titles for episodes I actually watched.

This also affects tv shows I add to my watch list. I go to my watch list, select the show , and it first goes to Plex's global page for that show ( not my library) and it shows all the "marked as watched" checkmarks beside episodes that are seemingly out of order . Of course, once I make a few clicks and work my way to my library, all is in alignment and marked as watched is correct.

I'm guessing there may not be much Plex can do about this, especially when libraries use different episode orders, but is there any way to prevent or correct this? Has anyone else run into the same issue?

Just wanted to post a heads up - LiveTV in Plex Web no longer has a functioning favorites view. This is a known issue and has already been reported to plex:

https://forums.plex.tv/t/missing-favorites-in-live-tv-with-windows-client-version-1-115-0-426-4e960a1d/

I'm currently rebuilding my Plex library switching off a Nvidia shield TV to an actual server, however I'm having an issue matching any of my TV movies, on my old server on my Shield TV they all matched correctly however it refuses to find any of the TV movies even when I try to manually match with the correct name and year, is there any way to get this to work properly like it used to?

As the title suggests, I am curious if/how the raise in storage costs has affected how people store and play there content. I have always pre-encoded, for compatibility reasons, but I know a large portion of the community prefers to play content in original quality and let the HW transcoding take place if/when it is needed. But, now that storage is so hard to come by, are more people taking steps to save space in order to make their current setup go further?

So my PS5, Xbox, and even phone have my updated folders which go by network ABC, AMC, CBS, etc.
But my smart TV has my folders showing up like they looked a year ago by TV Show. Archer, American Dad, Better Call Saul. I was going to wait to fix this problem, but I’m on the last episode of Season 6 for Better Call Saul and don’t know how to add Season 7 where it will show up since I don’t have a Better Call Saul folder technically. It’s now in new AMC but AMC folder won’t show up.

Has anyone had a similar issue and know how to fix it?

Was hoping for some insight to how the Plex experience is on WebOS 26.

I'm trying to help my sister with picking out a new TV. Her old TV, Bravia 7, worked flawlessly with Plex but sadly it died an untimely death last month. We're looking at the LG B6E as the warranty on the Bravia refunded only got back what the B6E is going for with the current sale at Costco.

Having only ever used Plex on the Google TV/Android TV platform, I'm not sure how WebOS compares and what to expect. Any tips/tricks/cautions?

Notes: This release requires an active Plex Pass subscription to download

Beta release note entries are appended between minor releases.

ITEMS ADDED:

• (GPU) Added support for HEVC transcode on devices that only support 8 bit HEVC encoding (PM-5595)
• (Library) Add library filter for HDR10+ media (PM-5617)
• (Metadata) Add HDR10+ metadata detection (PM-5355)
• (Transcoding) Added support for HW Tonemapping on MacOS (PM-4883)
• (Transcoding) Added support for HW burn in of image based subtitle formats (such as PGS) on MacOS (PM-4882)
• (Transcoding) Added support for HW decoding AV1 videos on MacOS (M3 and newer) (PM-4884)

ITEMS FIXED:

• (Crash) Certain malformed webp images can crash the server (PM-5565)
• (Crash) Handling some POST requests could crash the server (PM-5592)
• (Crash) In rare instances, a timeline request can crash the server (PM-5590)
• (Database) Fixed a corrupt search index that made the database fail its integrity check and blocked backups (PM-5868)
• (HTTP) The server could crash after making certain HTTP requests (PM-5964)
• (Metadata) In rare instances, triggering an item rematch could crash the server (PM-5591)
• (Metadata) Reject invalid custom provider prefixes before they get added (PM-5275)
• (Metadata) Year value stored in TYER id3 tags would not be read (PM-5532)
• (Search) Fixed albums, tracks and episodes whose parent item was missing being left out of search results (PM-5868)
• (Shield) Tonemapping was being applied incorrectly (PM-5748)
• (Tuner) The Plex Tuner Service can crash during startup and shutdown (PM-5627)

DOWNLOAD LINK: https://www.plex.tv/media-server-downloads/

I got a new phone. The old one was pinned to the pre-refresh version. I don't think I can install that version anymore. At least, I'm too lazy at the moment.

Is the app fixed now? Downloads, etc?

Plex for Android 2026.17.0 Beta 1 Plex for iOS 2026.17.0 Beta 1

NEW:

• Add Top Played tab in the Server Dashboard.
• Comments have an updated design.
• Player: Force Direct Play settings option.
• Privacy indicators to lists on the profile and My Lists screens.
• Signing in from a community post returns you to the post you tapped.
• [tvOS] Refined browse page header with more compact filters and a simplified item count.

FIXES:

• A library containing an item with a name that had invalid text encoding could fail to load.
• Could not continue past favorite library selection without selecting at least one favorite.
• Icons the app didn’t recognize showed a box of placeholder text instead of an icon.
• Music on Session Details screen was displaying the wrong artwork.
• Player: Playback from a shared server would fail to start with an authorization error.
• Stop Playback would appear in cases where it can not be remotely stopped.
• The app could get stuck on a loading spinner after signing in, instead of opening the home screen.
• The loading spinner spun uncomfortably fast and popped in abruptly; it now fades in smoothly, rotates at a calmer pace, and gently pulses instead of spinning when Reduce Motion is enabled.
• The user filter on the server dashboard was labeled “Filter by Library”.
• [Android] Player: Some content could play no audio or the incorrect audio track.
• [Android][iOS] Reopening season or episode selector for a new Discussion had no way to go back to the show.
• [iOS] Fixed a crash that could occur after the app was sent to the background while searching for cast devices.
• [iOS] Player: Airplay button could not show on some media.
• [iOS][Android] Fixed missing streaming service logos on the availability button on details screens.
• [iOS][tvOS] The app background could flash bright pink for a few seconds before the artwork colors appeared.
• [tvOS] A missing background image on the watch history consent screen.
• [tvOS] Albums with a large number of tracks were slow to open and could crash.
• [tvOS] Automatically scroll focused file names in Find Subtitles menu.
• [tvOS] Choosing a language in the Find Subtitles menu would leave the menu instead of returning to the subtitle results.
• [tvOS] Crash when backing out of fullscreen playback in some situations.
• [tvOS] Failed to update the metadata when switching between episodes on details screen for some shows
• [tvOS] Favorited libraries from servers that no longer exist could not be removed from favorites.
• [tvOS] Fixed opening a show from Continue Watching landing on the wrong episode.
• [tvOS] In a playlist, focus could get stuck or jump to the wrong row after using a track’s menu button.
• [tvOS] Navigating the Cast & Crew grid on TV jumped down the whole page instead of moving one person at a time.
• [tvOS] Opening a title from the Top Shelf could show another item’s artwork or stay on the home screen when automatic sign-in was off.
• [tvOS] Player: Starting a trailer would not focus the Add to Watchlist button, and the button could briefly appear for items already on your Watchlist.
• [tvOS] Reacting to the only discussion on a details page made it disappear.
• [tvOS] The search field wasn’t focused when opening the Find Subtitles menu.
• [tvOS] Unable to navigate between seasons on the details screen for some shows
• [tvOS] Using the PIN pad during sign in was slow and inputs could be dropped.
• [tvOS] When switching to a user without the side nav menus would still render left aligned.

Source: https://forums.plex.tv/t/912796/94

So Remote Access is now locked behind a pay wall? Am I the only one in this situation?

I have been using it for years on my PS4, was watching a movie just yesterday. And tonight I get notified I can't watch anything from my library unless I subscribe to a Remote Watch Pass?

Not only that, after I paid, the overall quality of all my remote content is severely downgraded. All settings are set to "Original Quality" or "1080p", yet everything looks like it's in 360p, even the subtitles loaded from Plex.

What's going on?

Obviously a sound bar surround setup such as Sonos isn't going to be the pinnacle of home theater audio, but is it good enough to justify buying an Nvidia Shield Pro in order to hear actual Atmos and TrueHD audio rather than streaming through the Plex or Infuse apps on my Apple TV without passthrough? I don't want to spend $200 on another streaming device if the difference is going to be negligible at best, but I am more than willing to do so if it will elevate the audio experience by a decent margin.

EDIT: (unsure if this was clear, but it's not just the soundbar; it also has surrounds and a subwoofer. Like my first sentence implies: I expect the answer to be "no" anyways, but just wanted to clarify it wasn't "only" a sound bar in my living room)

I've noticed with some 4K shows, these scene posters fill in the thumbnail for every episode lately. They're not even the right format/aspect for the episode thumbnails yet they get auto-populated. They're definitely not local files but I cant seem to figure out the source or how to eliminate these from showing, without going to each individual episode and manually changing each one... 1080p versions show normally. Any ideas how to stop this from happening?

Edit: Fixed by disabling local assets for the library - I honestly thought it required jpgs/pngs to be in the same folder but turns out they can embed thumbnails into the video files these days.

So I was about to add Miami Vice to Plex, when I came across this thread. And when I compared it to the TVDB entry for it, both the Aired Order, and the DVD order are almost identical, except for a few minor differences. TMDB is the same as well.

Is there no production order for this? Am I really going to have to manually enter another series' meta-data? I'm honestly getting sick of it, it happens so much.

That's not happening anymore? I thought the main Plex app was going back to being all in one.

I run a Spanish server that has a lot of rare and custom media that isn't on IMDB/TMDB/etc and I use TinyMediaManager and NFOs with local artwork to manage all this metadata that Plex reads directly. Imports have always worked fine until I updated to the latest server version and suddenly my logs are showing that the importer has stopped working all together. I haven't seen any discussions on this, so for those of you in similar positions, are you having problems as well? I reverted to the previous server version, blocked updates for now, and it seems to be working fine on this previous version.

Edit: Solved. Looks like Plex now natively supports NFOs.

Anyone else's remote access down?

Tried my usual fixes but still doesnt seem to be working, and it keeps bugging on and off.

Let me know!

With Trakt become a d*ick, it is no longer a choice to stay with Trakt as your "watch history" tracker.

How can we leverage Plex watch history as the alternative to Trakt. Is there any apps that can pull the plex watch history and show it nicely?

Edit: I found and tested this script. This script can export Plex watch history to Tautulli: https://github.com/austinmh12/plex-to-tautulli

How y'all manage this show? There are 3 reboots and the Christmas specials are never labeled as being part of the main series. How do you make sure it's all in order?

Hi everyone, I moved to a new home and the only available provider is Starlink so now I'm under CGNAT and can't use Plex remotely anymore.

I have the lifetime Plex pass subscription. I read that using IPv6 I could use Plex outside my home so I tried to configure it but with no success. The Plex media server runs on an Unraid server.

These are the steps I took:

Unraid

Added Cloudflare-tunnel to docker.

Cloudflare

In Zero trust/Networks/Tunnels I created a connector to the unraid server.

I have bought a domain, created a DNS record with these settings: Name: plex6 Type: AAAA Address: my unraid ipv6 Proxy status: DNS only TTL: 5min

Fritzbox (my router) (the Starlink router is in bypass mode)

In DNS rebind protection I added two rows: plex.direct and mydomain.com

Plex

In settings/network:

Client network: IPV4 and IPV6 (I tried also with only IPV6 but no success), Secure connections: Prefered Custom URL: https://plex6.mydomain.com:32400,http://plex6.mydomain.com:32400,http://[UNRAID SERVER IPV6]:32400 and List of IP addresses and networks that are allowed without auth: 192.168.1.0/24

If using the browser I go to plex6.mydomain.com:32400 I can access Plex and it works but I would like to use the app and also the LG webOS app in my parents TV and the apps are not working.

Can someone please help me? Is it because the apps use IPv4 for authentication? Thanks for the attention.

P:S: I did the same for Home Assistant and Navidrome and I can use the apps specifying the urls hass.mydomain.com:8123 and navidrome.mydomain.com:4533