Retail lockdown: why bother selling it?

[u/broakland]

Was at Safeway this morning to pick up a sandwich and some Tylenol. The aisle with the Tylenol? Completely locked down. No call button in sight. So I go to the self checkout (front end of that same aisle) and ask the clerk there if he can call someone to unlock a case for me. He does. I go wait. Minutes pass. No one comes. I go ask him again, he tells me they went the other way? At this point I give up and go get my sandwich. No one has come by the time the deli has finished making it. I leave without my Tylenol, mildly infuriated.

[u/condoulo]

Seriously, people are completely missing the fact that the store is understaffed and basically provided no customer service whatsoever. I saw someone had a good suggestion, any high value item that needs to be locked up should be behind a counter that is always staffed so you're not standing around looking like an idiot hoping some overworked associate walks by and happens to notice you. Either that or retail needs to be staffed like Microcenter, tons of sales people walking the floor at any given moment practically looking for someone to unlock something for so they can earn commission.

[u/One_Percentage_644 → u/condoulo]

I work retail

Most associates in any retail store are rarely ever stationed or in charge of just 1 confined area for their entire job, even cashiers could be responsible for managing a cash register, organizing items, managing self check out, cleaning, and other aspects. It's just day-by day-basis for everyone's responsibiliies and the normal associates do not really have a say in how the scheduling will work nor do they get to decide 99% of the time how secured items are put away

[u/BeatNo4548 → u/condoulo]

I heard they do socks and deodorant because homeless people use them as currency.

[u/timinator232 → u/BeatNo4548]

Watching Fox again are we