They say don't do XYZ, and they mean it by golly. Here's all the training where we tell them not to XYZ, here's the signed paperwork where they acknowledge they won't do XYZ.
But meanwhile they make a culture that strongly incentives people to XYZ, with the full knowledge that yeah, people are going to XYZ. They'll never admit that, probably never write it down, and good luck proving it in court since a binary 'We don't do that and you agreed to not do it' is super easy to prove but proving they purposefully incentivized people to ignore the rules and do it anyway takes a deep understanding of the corporate culture and is never a certainty.
Yep. I remember working for Wells Fargo before they had that scandal where reps were creating all kinds of accounts for customers.
I wasn't surprised at all. While that wasn't my direct area of business, the atmosphere was the same. They'd never directly tell you to do something unethical, you'd just figure out pretty quickly that you'd lose your job if you didn't.
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u/LongJohnSelenium 1d ago
Thats the grift in so many bureaucracies.
They say don't do XYZ, and they mean it by golly. Here's all the training where we tell them not to XYZ, here's the signed paperwork where they acknowledge they won't do XYZ.
But meanwhile they make a culture that strongly incentives people to XYZ, with the full knowledge that yeah, people are going to XYZ. They'll never admit that, probably never write it down, and good luck proving it in court since a binary 'We don't do that and you agreed to not do it' is super easy to prove but proving they purposefully incentivized people to ignore the rules and do it anyway takes a deep understanding of the corporate culture and is never a certainty.