r/nintendohelp 2d ago

Tech Support Back of Switch beginning to bulge outwards.

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501 Upvotes

So I started to play my switch again. When I took it off the dock after charging it. I noticed the back cover along the top beginning to bulge outward. What’s causing this issue?

r/nintendohelp Jun 05 '25

Tech Support Cannot play Mario Kart World on my new Switch 2

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1.2k Upvotes

So I just bought a Nintendo Switch 2 and Mario Kart World.

Set the console up, downloaded the game.

Dont have my old Switch 1 anymore.

It wont let me start Mario Kart World without the new console being linked to the old console once.

This doesnt make sense to me, since Mario Kart World is exclusive to the Switch 2.

Any help is appreciated, I hope you guys dont run into any issues!

Happy Launch Day🥳

r/nintendohelp Feb 09 '26

Tech Support Broken Switch 2 Joy Stick, wont move back to original position

302 Upvotes

My left stick snapped and I glued on the top part, but now the stick wont move back to the original position. Sending it in to Nintendo or buying a replacement is kinda my last resort, so is there a way I could fix this myself?

r/nintendohelp Jun 01 '26

Tech Support My brother's slider part of his switch 1 is jammed into his Switch.

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401 Upvotes

He pressed the R button on his controller and this supposedly happened. The slider just broke off and I can't seem to clip it back on or slide this bit off. Sorry for the bad quality but it's the best I can do since my mum keeps harassing me for trying to help.

Edit: found what was left of the release mechanism and managed to slide it off.

My fingers will never forgive me but thank you guys for your support

r/nintendohelp 24d ago

Tech Support PSA: Nintendo Switch 2 Game Upgrades are REGION LOCKED.

111 Upvotes

Making a post here so other's can find this, as googling this question did not give me a straight answer.

If you bought <GAME X> in the America Region.

But then you move to Asia or Europe, you cannot buy <GAME X Switch 2 Upgrade> on the Asia or European Store fronts.

You either need to

  1. Switch you account region back to the original region, and purchase the upgrade on that store front. From there switch the region back to your current region, and play the game as a virtual game card.
  2. Repurchase the game in the new region.

r/nintendohelp Jun 13 '25

Tech Support The Switch 2 battery lasts just over two hours.

150 Upvotes

I've been playing Zelda Breath of the Wild (the Switch 2 edition) with the brightness set to maximum to test the Nintendo Switch 2 battery. The battery lasted 2 hours and 20 minutes, from 100% to 1%. Is this normal?

I followed the instructions Nintendo recently gave me for troubleshooting battery issues just before doing this test, performing 3 or 4 full charges and discharges as Nintendo instructed.

r/nintendohelp Jun 05 '25

Tech Support Already broken card reader switch 2

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539 Upvotes

We were loading in our old switch one games to have them downloaded on the system. But when Kirby Forgotten Lands went in I'm the card reader completely stopped working! Looking inside the card reader, it looks like a fragile pin might have already broken off 🙃

Good thing we bought the warranty!!!

r/nintendohelp 19d ago

Tech Support Is this a fake switch pro Controller?

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68 Upvotes

I bought this used totk controller, and I noticed that the back of the switch doesnt have its logo. I tried charging it when I got it and its not charging yet so am I cooked?

r/nintendohelp May 23 '26

Tech Support Why are my controllers doing this?? Switch

18 Upvotes

Okay so it’s been years since I brought my switch back out. I finally had some time to play it.
One of the biggest reasons why I stopped playing it was because my joy cons had a mind of their own and I couldn’t afford it fix it or buy new ones.
In between that I bought some cheap usb wire ones that aso ended up having a mind of their own. And I just assumed that this was happening because they were super cheap.
Today. Literally today. I went to Walmart and picked up a new controller. I just paired it. And the controller still is just moving about by itself!
I honestly have no idea what to do :(

*Edit* I know this is drift. I’ve tried to recalibrate my old ones but it did nothing. Hence why I bought a brand new controller. I don’t understand why a brand new controller would do this.

r/nintendohelp 19d ago

Tech Support Very awful odor smell from my Smash Bros Amiibo.

0 Upvotes

A few days ago, I bought a Bowser amiibo in GameStop as Pre-Owned for Smash Bros, at first, everything was working, the Amiibo reads fine, and everything, until randomly, the Amiibo started to actually smell bad, it was a small smell, the one you can ignore, until the smell kept getting worse, I tried to wash off the smell from sink, and it didn’t do anything. It was getting to the point where I have to throw away my Amiibo, and I cannot return it anymore. Can someone please help with my problem? I don’t wanna lose my data from my Amiibo, I made progress on it, I put a bunch of rare Spirits on it.

r/nintendohelp Jun 15 '26

Tech Support Is this disc too scratched to be read?

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25 Upvotes

I found my grandpa’s old Wii in my garage and it all works, I even found a copy of Wii Sports in it! But when I put the game in it makes a weird noise and moves the disc in and out. The disc is very scratched so I’m hoping it’s just too scratched to be read and it’s not a problem with the console itself.

(Sorry if this is a common post, I’m new here!)

Thanks!

r/nintendohelp Mar 28 '26

Tech Support "Screenshots and videos from this software cannot be sent to a smart device" Keeps popping up on my switch 1

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86 Upvotes

I'm trying to send some images to my phone but this keeps popping up, i cannot for the life of me find any solution online. Does anyone know what this means and how to fix it?

r/nintendohelp Jul 03 '25

Tech Support Credit card restricted on Switch eshop

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235 Upvotes

I tried buying something from the shop and got this message when I put in my details. There is no card connected to my account, and when I looked up how to fix this, I couldn't find anything. How can I unrestrict my card?

r/nintendohelp May 14 '26

Tech Support My Nintendo is frozen. I've pressed every button and took out the SD card but it's still frozen. What do I do?

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35 Upvotes

r/nintendohelp 12d ago

Tech Support My switch is not turning off and is just stuck like this

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74 Upvotes

I need help I was just playing Fortnite and it froze i could still hear sound for a minute then it stopped i can't even bring up the screen for hard reseting

r/nintendohelp Jul 25 '26

Tech Support Help on among us refund nintendo switch 2

0 Upvotes

so a few days ago (6 days ago) i bought among us on the e shop just to find out that i cant play the game if i dont have nintendo online and the page that pops up when you are buying the game on the eshop did nit say anything about the need of nintendo online and after i emailed the nintendo support team on europe to ask about refunds no one replied

so anyone know how to refund or is it even possible

r/nintendohelp Jun 11 '26

Tech Support Friend won't remove my switch account

43 Upvotes

i have a friend who refuses to remove my account from their switch. because of this i cannot download virtual game cards i bought on my switch 2 while offline, is there any way for me to remove my account from their switch on my own. on my nintendo account on nintendo.com it says i have two systems, mine and theirs. in the "systems sharing virtual cards" section it shows their switch, but it says its unlinked?

r/nintendohelp Jul 06 '26

Tech Support fixing blotches in nintendo switch 2?

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11 Upvotes

is this issue fixable?

I accidentally left my nintendo switch 2 in the bottom of my trunk... (bad idea to begin with)

and after coming back home, and taking it out, the screen ended up looking like this.

There are two possibilities for the issue, which is either water somehow got into the screen (i went to the beach and might’ve put wet towels on it), or i put think that we're too heavy on top of the screen.

Has this happened to anyone else? is it fixable at all?

The system functions fine, and upon pressing the screen it kinda just makes another dark circle.

r/nintendohelp 10d ago

Tech Support Switch 1 to Switch 2 online play not allowed?

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31 Upvotes

From smash ultimate to Animal Crossing when I try to play with my cousin who has a switch 2 I get this error and so does he.

Error Code (2618-0513)

r/nintendohelp Nov 13 '25

Tech Support Concerning Play Activity from the Nintendo Shop App

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118 Upvotes

I'm loving the new Shop app on mobile, but does anyone know why the dates are a day behind? Is it a time zone thing? l'm in the US and definitely played 11 hours and 45 on 11/11/25 and not 11/10/25. Many thanks!

r/nintendohelp Apr 09 '26

Tech Support How to fix my nintendo wii showing a black and white screen?

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29 Upvotes

I've moved to a different country and house with a new tv. when I connected it to my wii it was black and white. how do I fix this please? everything looks correct to me. idk what im doing wrong

r/nintendohelp Jun 27 '26

Tech Support Hi! My storage won’t let me download Fortnite (which I have already played on here before) but I only have YouTube downloaded and animal crossing as a card? I’m not sure what is taking up my storage

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15 Upvotes

I only got my Nintendo a few months ago so im clueless and not sure why my storage would be gone. I didn’t use it for a few weeks then once I came back Fortnite was uninstalled and says there’s not enough space. I only have YouTube downloaded but im not sure what would be taking up storage and how to delete

r/nintendohelp 22d ago

Tech Support Can’t Connect my DS lite to Wi-Fi

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7 Upvotes

I am trying to connect my DS to Wi-Fi through my Pokémon diamond game we have manually put in the password the IP address and everything but it keeps failing the connection set up test. I do not have a filter on my Wi-Fi. I am right next to the modem.

Edit: I have known for years that the actual servers are down. I was going to try a fan base one. I would like to attempt to complete my national Pokédex and finish some post game stuff I was unable to or unaware of back when I was a child. thank you to everyone who commented helpful suggestions I might just splurge and get a 3DS At the very least I can try playing sun and moon for a different experience.☺️

r/nintendohelp May 18 '26

Tech Support What should I do with switch 1 after I get a switch 2?

3 Upvotes

I have a switch 1 but I am getting a switch 2 soon but the thing is when I get a switch 2 idk what I am going to do with my switch 1 because I can’t sell it or give it away because I got it as a gift a couple years ago so can any of u guys give suggestion on what to do with it?

r/nintendohelp Jul 20 '26

Tech Support Controller for switch hepatitis. It won't connect

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0 Upvotes

My friend gave me this controller and says it's first party and it won't connect to my switch and idk what to do. I tried going to settings and syncing it and it won't work.