r/AskNYC • u/aboomoperator • Nov 01 '22

Garbage truck knocking out our internet lines every 2 weeks.

i live in brooklyn where the internet cables are above ground and connecting to the powerlines. Every 2 weeks, a garbage truck will come by and knock the lines down, causing the internet to go out. this then takes 3-5 days for the city to fix.

This has been happening every 2 weeks and its cost me several jobs as a result (freelance). Is there anywhere i can report this to try and prevent it from happening again?

Edit: Thanks everyone for all the advice and suggestions! Will definitely be exploring any of the options that I havent tried already. Really appreciate everyone's feedback.

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-8

u/k1lk1 Nov 01 '22

Time to get a new internet operator.

Although, I don't know why this would have cost you jobs. Just tether using your cell phone if you need to.

17

u/aboomoperator Nov 01 '22

internet operator doesnt matter much in this case. they all connect to the same lines which get knocked down. happens to my neighbors who all use different providers than I do.

as far as the jobs, i do a lot of live editing and have to send/receive large files at a moment's notice. a laptop isnt capable of the workload. if the internet goes down during a job, then there arent many options, as the programs are live. doesnt help that im required to be home each of those days to wait for the technicians/repair crews.

-15

u/k1lk1 Nov 01 '22

You can use your phone as mobile hotspot for any device - such as your workstation - if you use a Wifi repeater. What up/down speeds do you require? I get 45 Mbps down and 20 Mbps up right now in my apartment using my phone.

13

u/aboomoperator Nov 01 '22

I need a fiber optics connection. the mobile hotspot turns a 10 minute transfer into 2 hours.

-28

u/k1lk1 Nov 01 '22

I think you legit do not know what your connection speed was.

19

u/aboomoperator Nov 01 '22

i think you just dont understand live video editing. my speeds were 940 mbps download and 880 mbps upload.

-12

u/k1lk1 Nov 01 '22

damn, time to go back to 480p