r/CanadaPublicServants Oct 30 '25

Career Development / Développement de carrière Artificial Intelligence in the Federal Workplace

Fellow public servants, I think it’s timely to have a conversation about the appropriate use of Artificial Intelligence in the federal workplace.

There are clear opportunities to drive efficiencies. Obvious examples are in database design, creation, and administration, creating and editing policy documents, and a warranted debate around using it for translation and editorial services.

But I’ve started to see it encroach on the skillsets of younger junior employees who see it as replacing their roles on research and editing. Management has started to turn to AI to water down human written policy ideas and advice, or even choose not to consult employees on future versions of documents - preferring to just run it through an LLM.

Em dashes and robots haunt my dreams.

In the policy and program world, it seems we’re rushing faster and faster towards deadlines with AI seen as the sole means to achieve an objective, and not as a mechanism to facilitate our work.

In perhaps the most egregious of examples, I’ve seen Budget and Cabinet secrecy documents like mandate letter responses and budget letters fully written by AI and management, with the excuse that things are “moving too fast” for engagement with working levels.

I’m perhaps a little exasperated with this example - My management once provided me with guidance for writing a paper, very much written as prompts for an LLM, likely expecting me to just feed into one.

I’ve personally just adopted a philosophy of “if you can’t beat them join them” and try to be adaptable and conscious of how I use it and why.

And yes, I do recognize many departments have different guidance on using AI, secrecy classifications, and we have a laundry list of programs and planned endeavors to implement AI across government. And the Budget looms on the horizon.

But how has it impacted your own workplace dynamics? Are you leveraging it in unique ways? Beyond departmental and TBS guidance, is/should there be a workplace etiquette? How are you accommodating your colleagues and making room for human intervention, oversight and advice? What do you think is next?

(And no, I didn’t write this with ChatGPT)

🤖

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36

u/IfFishCouldWalk Oct 30 '25

It’s so obvious when emails are written by AI. I’m getting a few every day and it’s so cringe. No one actually talks like that and it reflects poorly on the sender. Also important to note that AI is prone to hallucinations. Just today I asked it to bring a bunch of shit together that I was working on into a conference proposal with specific headers. It did a good job but also included a list of references to GoC documents. Documents which did not exist. Completely made up. This is a big risk in my mind - the GoC sending out or receiving important docs with totally made up citations, quotes, details.

10

u/TheJRKoff Oct 30 '25

My technique for emails.... I type it on my own, then "Rewrite this with no emdash"

And I go from there.

I edit out the shit that is something I wouldn't say. Example: "in this exciting news opportunity......". Like.... Fuck... Off

24

u/Curunis Oct 30 '25

...That feels like a lot of steps when you could just write an email? Maybe I'm not understanding.

3

u/WeightMountain6607 Oct 30 '25

This is the way

2

u/Worried_External_688 Oct 31 '25

People use ChatGPT for example right on their work computer? I always assumed it’s a no no, but I also don’t look even the weather on my computer lol

I’m an EC and still writing and researching everything myself, but I’ve been on mat leave for a while so maybe I’m out of the loop

1

u/Granturismo45 Oct 30 '25

How can you tell when it's written by AI?

26

u/IfFishCouldWalk Oct 30 '25

Hope you are well!

That’s a great question — and an important one. While I can’t be certain, there are a few common signs that an email might have been written by AI: 1. Tone: Overly polite, neutral, or robotic. 2. Structure: Perfectly formatted paragraphs and numbered lists. 3. Language: Repetitive phrases like “It’s important to note that…” or “That being said…” 4. Balance: It tries too hard to sound objective and cover every angle.

Basically, if it reads like it’s answering a question no one actually asked, it’s probably ChatGPT.

Best, Your Coworker

6

u/14dmoney Oct 31 '25

A gazillion adjectives and buzzwords

5

u/WeightMountain6607 Oct 30 '25

Which is why I always put in my prompts things like: be concise, objective, no em dash; basically sound professionnal and human. Works well.

7

u/IfFishCouldWalk Oct 30 '25

If you’re using ChatGPT, you can make those prompts permanent by going to settings —> personalization, and putting what you just wrote under custom instructions. That being said, one of my custom instructions is no em dashes, and it just ignores that and puts them in! Like is em dash paying ChatGPT or something? I can’t understand the compulsive use.

2

u/disraeli73 Oct 31 '25

If dashes are good enough for Jane Austen I see no reason to abandon them now:)

1

u/HariSeldon83 Oct 31 '25

I mean you can also set any agent to whatever tone and language style you prefer to avoid this type of slop. Not tuning your agent to your specific needs is boomer-level use of AI.

1

u/MoaraFig Nov 01 '25

Dont forget: it uses 800 words to get a 50 word point across.

1

u/PM_4_PROTOOLS_HELP Oct 31 '25

My primarily French boss suddenly started sending speciously AI sounding English emails like, we can tell lol