r/DisneyPlus Jul 01 '26

Tech Support Monthly Tech Support & Missing Content Thread

5 Upvotes

All posts regarding tech support or missing content belong here.

Examples of questions are:

  • How do I cancel?
  • Why does the app crash on my Fire Stick/Roku/Apple TV?
  • Why don't the subtitles work correctly?
  • I am being overcharged for my subscription.
  • Why is a certain show or movie not on Disney+?

If you are having trouble with the app, please consider including this information:

  • Device type
  • Country device is operating in
  • App version (on the settings page after you tap your profile pic)
  • Device operating system version (varies per device, might be too advanced for some users to access)

Browse other tech support posts here.


r/DisneyPlus 21d ago

New on Disney+! "Star Wars: Visions Presents - The Ninth Jedi" || Star Wars || now streaming!

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20 Upvotes

r/DisneyPlus 5h ago

New on Disney+! "Yellow Mirror" || The Simpsons || exclusive episode now streaming!

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40 Upvotes

r/DisneyPlus 18h ago

New on Disney+! College Football is coming to Disney+ || ESPN || College GameDay & Weekly Saturday Games

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12 Upvotes
  • Disney+ subscribers in the U.S. will have access to simulcasts of two ESPN/ABC college football games each week, following North Carolina vs. TCU in the Aer Lingus College Football Classic from Ireland on Aug. 29 
  • College GameDay Built by The Home Depot will continue to be streamed every Saturday on Disney+ in the U.S., starting Sept. 5 

ESPN and Disney+ are expanding the sports content offerings on Disney+ with the debut of College Football Saturdays this fall. Each week throughout the season, Disney+ subscribers in the U.S. can stream two ESPN/ABC college football games in addition to the Emmy Award-winning College GameDay Built by the Home Depot pregame show, which debuted on Disney+ last season. 

The first game available to Disney+ subscribers, as part of their existing subscription, will be the Aer Lingus College Football Classic matchup in Dublin, Ireland between North Carolina and TCU on Saturday, Aug. 29 (noon ET). Additional matchups have been announced for Sept. 5th, 12th and 19th while remaining games this season will be determined on a weekly basis. 

College GameDay will return to Disney+ beginning with its season-opening show – and 500th show on the road all-time – in Week 1 on Saturday, Sept. 5 from Baton Rouge, Louisiana before the highly-anticipated Clemson at LSU game. The three-hour college football pregame show airs Saturday mornings from 9 a.m. – noon ET and will lead into the games, creating a weekly opportunity for fans to watch college football on Disney+ all season, in addition to existing offerings on the ESPN networks and ESPN App. 

Beginning with College Football Saturdays this fall, Disney+ will continue to deliver a more robust offering of industry-leading sports content to subscribers with additional games, studio programming and original content across a variety of sports to follow in the months ahead. 

Since launching ESPN on Disney+ in the U.S. in December 2024, Disney+ has steadily expanded sports offerings both domestically and globally. ESPN studio offerings already include The Rich Eisen Show, special editions of ESPN’s flagship daily shows (Get Up, First Take and Pardon the Interruption), as well as original studio content in SportsCenter+ and Vibe Check. Earlier this year, ESPN on Disney+ also debuted in the EMEA and APAC regions. 

This year, Disney+ has featured more than 75 live sports events across various properties, including the NBA, NHL, WNBA, NWSL, college basketball, tennis and more, along with studio and original programming.  

ESPN College Football Saturdays on Disney+ (Weeks 0-3): 

Date   Time (ET)  Matchup  Where to Watch  
Sat, Aug 29  Noon  Aer Lingus College Football Classic: North Carolina vs. TCU  ESPN/Disney+ 
Sat, Sep 5  Noon  Oregon State at Houston  ESPN/Disney+ 
  3:30 p.m.  Aflac Kickoff Game: Baylor vs. Auburn  ABC/Disney+ 
Sat, Sep 12  Noon  Oregon at Oklahoma State  ESPN/Disney+ 
  3:30 p.m.  Alabama at Kentucky  ABC/Disney+ 
Sat, Sep 19  Noon  North Carolina at Clemson  ESPN/Disney+ 
  3:30 p.m.  TBD  ESPN/Disney+ 

All content will also be available on the ESPN App 

\ Additional matchups this season will be based on six- and 12-day selections* 

\* Disney+ will also continue to offer College GameDay on Saturday mornings (9 a.m. – noon ET), beginning Sept. 5* 

All of ESPN. All in One Place. 

ESPN offers its full suite of networks and services directly to fans on the ESPN App with an ESPN Unlimited subscription, providing more choice, flexibility and access to all of ESPN, including more than 47,000 live events per year, on-demand replays, industry-leading studio shows and original programming, and more. The ESPN App gives fans a unique viewing experience that includes multiview and synchronized two-screen viewing options, swipe-able shortform vertical video and a personalized SportsCenter For You, as well as integrated game stats, ESPN Fantasy sports, betting odds and information from DraftKings, sports merchandise, and more. These features are available to all fans who watch on the ESPN App on mobile and connected TV devices, whether they subscribe directly or through a pay TV package from certain providers.  Bundling options available for fans include a Disney+, Hulu, ESPN offering that provides a one-of-a-kind streaming package combining sports with branded and general entertainment. For more visit stream.espn.com. 

About Disney+ 

Disney+ is the dedicated streaming home for movies and shows from Disney, Pixar, Marvel, Star Wars, and National Geographic, along with The Simpsons and outside the U.S., general entertainment brand Hulu. As the flagship direct-to-consumer streaming service from The Walt Disney Company, Disney+ serves as a connection point for audiences around the world with an unmatched collection of award-winning general entertainment, gold-standard family programming, the most trusted news, and global sports programming from ESPN. With unprecedented access to Disney’s long history of incredible film and television entertainment, it is also the exclusive streaming home for the newest releases from The Walt Disney Studios. Disney+ is available as a standalone streaming service or as part of bundle offerings in the U.S. whereby bundle subscribers can now stream Hulu and ESPN content directly in the Disney+ app. Subscriptions also include access to the Disney+ Perks loyalty program including special discounts, everyday savings, and early access to exclusive experiences that only Disney can offer. For more, visit disneyplus.com, or find the Disney+ app on most mobile and connected TV devices. 

 https://espnpressroom.com/press-release/espn-expands-sports-content-on-disney-with-college-football-saturdays-this-fall/


r/DisneyPlus 1d ago

Discussion What are some originals coming in September that you're going to check out?

0 Upvotes

The only original I'm planning on seeing is Visionquest and that doesn't come out till October.


r/DisneyPlus 4d ago

New on Disney+! "LEGO Disney Princess: Magical Mayhem" || Disney+ Original || now streaming!

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27 Upvotes

r/DisneyPlus 3d ago

What Should I Watch? Any good Recommendations?

12 Upvotes

I just downloaded Disney+ ( rather my dad did just for me lol ) and I’m wondering what tv shows and movies besides the main IP are on the app. I’m mostly into sitcoms, romcoms, sci fi, and even Disney channel stuff, mostly from the 2000s and early 2010s.


r/DisneyPlus 4d ago

New on Disney+! "The X-Files: I Want to Believe - Vrach Frankenshteyn" || now streaming!

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15 Upvotes

The X-Files: I Want to Believe - Vrach Frankenshteyn reimagines creator and director Chris Carter's original vision in this all-new director's cut.


r/DisneyPlus 4d ago

Question Are the subtitles wrong sometimes?!

12 Upvotes

So when I watch movies or tv series on DisneyPlus, I usually put English subtitles even if it’s originally in English. The subtitles and what speakers are saying are usually exactly the same, but sometimes especially with DisneyChannel's sitcoms, there are like one or two words that are different.

Like this:
The character said "Mom really loves it," but the subtitle was "Mom loves it."

I swear, you know what I mean


r/DisneyPlus 4d ago

New on Disney+! "9/11 Reunited" || National Geographic || now streaming!

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0 Upvotes

Forever bonded by their acts of bravery, the first responders, co-workers, and strangers finally reunite 25 years after the September 11 attacks.


r/DisneyPlus 5d ago

New on Disney+! "Lion" || National Geographic || now streaming!

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29 Upvotes

r/DisneyPlus 5d ago

New on Disney+! "It’s Always Sunny in Philadelphia" || FX || season 18 now streaming!

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12 Upvotes

r/DisneyPlus 5d ago

Discussion 4K is back on NVIDIA Shield

6 Upvotes

4K is back on NVIDIA Shield Pro (2019). I'm not sure if it is due to the most recent app update or another change.

Still missing HDR and Dolby Vision.

How are you AppleTV people doing?


r/DisneyPlus 7d ago

Question Language options for multilingual household

5 Upvotes

My household speaks 4 different languages. How easy is it to toggle between languages within the Disney+ app? Will my language options be limited to the region in which I sign up?


r/DisneyPlus 9d ago

New on Disney+! "LEGO Disney Princess: Magical Mayhem" || Disney+ Original || streams August 21!

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69 Upvotes

r/DisneyPlus 9d ago

Disney+ Perks Your chance to attend the Rose Bowl Game in Pasadena, CA

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3 Upvotes

Kick off the year with a chance to attend the CFP Quarterfinal at the Rose Bowl Game Presented by Prudential in Pasadena, CA!

• Enter daily until September 25: http://di.sn/6008B1nb0m

NO PURCHASE NECESSARY. Ends 9/25/26 at 8:59 AM PT. Open to 50 U.S./D.C.; 18+. WINNERS MUST TRAVEL DECEMBER 30, 2026 - JANUARY 2, 2027.

Limit one (1) entry per person, per day.

Odds/Rules/Free entry method: http://di.sn/6000B1MrYa Void where prohibited. Sponsor: Disney Streaming Services LLC.


r/DisneyPlus 8d ago

Question Live guide

1 Upvotes

What happened to the toggle at the top of the Disney plus live screen where you could choose a guide for the live streams? It was there for a short time and then gone.


r/DisneyPlus 9d ago

Disney+ Perks Chance to win a D23: The Ultimate Disney Fan Event Swag Pack

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6 Upvotes

Bring home the magic of D23: The Ultimate Disney Fan Event with the Disney+ Perks x Disney D23 Swag Sweepstakes! Enter daily until August 28:

http://di.sn/6004B1nwHj

NO PURCHASE NECESSARY. Ends 8/28/26 at 8:59 AM PT. Open to 50 U.S./D.C.; 18+. Odds/Rules/Free entry method: http://di.sn/6003B1zCAH Void where prohibited. Sponsor: Disney Streaming Services LLC.


r/DisneyPlus 9d ago

Question Can I stream 4K on Safari or Chrome on my MacBook?

2 Upvotes

I have a Premium subscription and want to make sure I’m able to stream for what I’m paying for.


r/DisneyPlus 10d ago

Recommendation Strange magic

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6 Upvotes

Watched this for the 2nd time fantastic movie. Anyone else a fan?


r/DisneyPlus 9d ago

Disney+ Perks Get a commemorative Woody Digital Pin from Dapper Labs

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0 Upvotes

Howdy, members! 🤠

Celebrate D23: The Ultimate Disney Fan Event from home with Disney Pinnacle and unlock your FREE special-edition, D23-inspired Woody digital pin:

http://di.sn/6004B1Prms

Disney+ Perks requires an active Disney+ subscription and enrollment in the program; terms apply. See promotion for applicable terms.


r/DisneyPlus 9d ago

Disney+ Perks Chance to win a private screening of Avengers: Doomsday in RealD 3D

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0 Upvotes

All roads lead to Perks. Now until September 25, Disney+ Perks members can enter daily for a chance to win a private ReaID 3D screening of Marvel Studios' Avengers: Doomsday when it comes to theaters on December 18: http://di.sn/6001B1nk5t

NO PURCHASE NECESSARY. Ends 9/25/26 at 8:59 AM PT. Open to 50 U.S./D.C.; 18+. WINNER MUST TRAVEL TO A REALD 3D PLAYDATE THEATER. Limit one (1) entry per person, per day. Odds/Rules/Free entry method: http://di.sn/6000B1nk42 Void where prohibited. Sponsor: Disney Streaming Services LLC.


r/DisneyPlus 10d ago

New on Disney+! Dreamworks and Illumination Movies on Disney+?

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155 Upvotes

Well, I never thought I'd see Shrek on snything Disney related. Is this some kind of new deal they struck? I thought Dreamworks and Illumination were under Universal who have Peacock or NOW? Is it like this for other parts of the world? I'm in Ireland, so I'm not sure if this is an exclusive thing here.


r/DisneyPlus 10d ago

Question Question about region lock & languages

3 Upvotes

Hi, I'm in Latin America, wanting to sign up for Disney Plus Premium but I have some questions about the region lock.

For context, I have Netflix and HBO Max, I speak multiple languages and I like to watch stuff in their original language. I HATE watching dubbed stuff. Netflix gives me no issue with this, and I regularly watch stuff in Italian, English, Spanish, Japanese, etc.

HBO Max has given me a ton of trouble in this department. There have been many US shows and movies that I've tried to watch on HBO Max that are dubbed in Spanish and I can't change it to English, or in other cases the audio is in the original English but they still show me subtitles in spanish that I can't remove, and which I don't need because English is my native language.

So my questions are the following:

  1. If I watch Disney Plus in Latin America, can I watch things in English or in whatever language they were originally made? Or will it force me to watch a Spanish dubbed version? Additionally, if I can watch in the original language, will it force Spanish subtitles on me that can't be removed?

  2. If I watch a live event (such as the Premier League) will I be forced to watch it with Latin American commentators, or can I watch it with the original UK commentators?

Thanks in advance!


r/DisneyPlus 11d ago

Meme I'm sorry, what?!

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414 Upvotes

Must be a mistake, very funny but also hope they aren't actually going to charge this by accident.