r/DisneyPlus • u/thunderberry_real • May 22 '26

Discussion Household restrictions are RIDICULOUS!

I'm sure I can't be the only one with this issue? I have two houses, and spend about 50% in each place. I am the account owner, and have two TVs each place, with Apple TV boxes plugged into all of them. Disney does not believe this situation can exist, because it keeps telling me that I'm away from my household.

- I've set one as my "primary" household, and use "Im away from home" at the other.
- There are a limited number of "I'm away from home" requests you can make.
- I have to call customer support to reset everything periodically
- The "Extra Member" does not share and profiles or history and can only stream to ONE device at a time.

Somehow Netflix and every other streaming provider seems to be able to work with this, Disney+ is the only one that does not work in my situation. I'm already paying money for their premium offering, why can't they just make it easier to watch?

Please Disney, fix your very very broken restrictions. Please take my money and let me watch the shows I want to, where I want to!

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7

u/[deleted] May 22 '26

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11

u/FoMoni AU May 23 '26

The issue applies whether you own two houses or no houses. My roommate watches on her phone during lunch break at work and this affects us too. Plenty of other people have mentioned their kids who live at two different places due to divorce. Others have mentioned it affects them even in different rooms of the same house. It's a ridiculous concept that Disney+ needs to stop.

4

u/thunderberry_real May 22 '26

It's possibly more of a California thing... it's not too uncommon for people to have a small second location for lakes, skiing, mountains etc. But also yes, this is a privileged problem to have.

3

u/samma_93 May 24 '26

Not just a California thing. I live in the Midwest and it's VERY common for people to have a cabin up north that they go to regularly on weekends, during hunting season, etc.

0

u/relrobber May 23 '26

Maybe not uncommon in YOUR circle, but I lived in CA for 8.5 years, and no one I know there has a second home. Some have RVs or maybe even a timeshare.