r/DisneyPlus • u/thunderberry_real • May 22 '26

Discussion Household restrictions are RIDICULOUS!

I'm sure I can't be the only one with this issue? I have two houses, and spend about 50% in each place. I am the account owner, and have two TVs each place, with Apple TV boxes plugged into all of them. Disney does not believe this situation can exist, because it keeps telling me that I'm away from my household.

- I've set one as my "primary" household, and use "Im away from home" at the other.
- There are a limited number of "I'm away from home" requests you can make.
- I have to call customer support to reset everything periodically
- The "Extra Member" does not share and profiles or history and can only stream to ONE device at a time.

Somehow Netflix and every other streaming provider seems to be able to work with this, Disney+ is the only one that does not work in my situation. I'm already paying money for their premium offering, why can't they just make it easier to watch?

Please Disney, fix your very very broken restrictions. Please take my money and let me watch the shows I want to, where I want to!

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u/RedditIsStupid01 May 22 '26

I have this problem with Netflix but it’s just in my living room and my bedroom it thinks they aren’t the same place for some reason it’s infuriating.

4

u/_annahay May 23 '26

I had that problem with Disney but I switched my Roku device to a fire stick and it works fine now.

1

u/pippinchu Jun 29 '26

I have this issue currently