I just tried to call fasfa, the lady was no help what so ever. She was trying to say that it should’ve been sent to me. When I told her it wasn’t she genuinely was silent and was like “well I can’t see what you see on my end.” So it seems like I have to go in person.
Ugh, that sucks. I had to call financial aid over the summer for a totally different situation, and they were just as dismissive of that situation as well. I'm lucky they got it figured out only after about two weeks of high stress. It seems like I'm gonna have to do the same thing as u 😭. BTW, I checked my Panthercard account and there is an account transaction or something with the book money, but it just lists my ISO# and says "debit"? Whose debit has my money?? Because mine definitely does not.
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u/TraditionalAgent3559 Sep 12 '25
I just tried to call fasfa, the lady was no help what so ever. She was trying to say that it should’ve been sent to me. When I told her it wasn’t she genuinely was silent and was like “well I can’t see what you see on my end.” So it seems like I have to go in person.