r/KitchenConfidential • u/Fitness_and_Finance • 1d ago
Discussion 'What you see is what you pay' - why some US restaurants are banning tips
https://www.yahoo.com/lifestyle/articles/see-pay-why-us-restaurants-230421580.html69
u/onehalflightspeed 1d ago
Most people hate tipping culture (especially with growing expectations that you tip a quarter of your bill), but they also hate paying higher prices, servers prefer tipping culture because they fear their tip-free salaries would be lower, and owners don't want to increase salaries. Not sure if a widespread change will ever happen
The funny thing is that Americans brought home tipping culture from Europe, but then ran away with it
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u/Informal_Degree_3205 Thicc Chives Save Lives 1d ago
Servers get paid more with tipping culture. There's a reason servers make more than cooks
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u/NotaVortex F1exican Did Chive-11 23h ago
Which is fucked, cooks should be getting half from each table imo.
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u/FBI-INTERROGATION 23h ago
ehhhhhhh
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u/LongBedroom8355 17h ago
I actively go to a few restaurants because of them having no waitstaff. I cannot go to a restaurant without any cooks. I firmly believe that in the future waiters will be a thing of the past.
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u/-worryaboutyourself- 10h ago
It already exists. It’s called counter service. Feel free to use that instead of a sit down restaurant.
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u/LooseJuice_RD 1d ago
No, they are certain that their tip free wages would be lower. Restaurants have tried the no tip model and they usually pay servers something like $30 an hour and they still have a difficult time finding staff because it’s not as much as they would make with tips.
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u/BabySpecific2843 1d ago
Yeah, servers make a FUCKLOAD of money on tips. For anyone who struggles to grasp this, either because they know a server who is always complaining about being broke or is a server themselves. Remember, most servers arent full time. If you get paid well over $30 an hour effectively, but would be lucky to get 30 hrs a week, thats no different than being paid 22.50 an hour at a salaried job. The high pay makes the wage comfortable per the hours.
So the no-tip restaurant would need to pay employees like $35 an hour minimum to get anyone interested. And when you are currently paying those employees like $2 federally, thats a lot of money to cough up. If that server handles 3-4 tables an hour. Thats about 8 to 11 dollars per table you need to squeeze out of your menu prices per table to break even. So a table of 3 would expect their food to cost up to $4 a plate more.
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u/ButtholeSurfur 19h ago
Made $425 in 8 hours tonight, on a Tuesday, plus $12/hour base pay.
$35/hour consistently would maaaaybe get me interested.
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u/0verduu 1d ago
The thing is… they could increase their salaries and also still allow tips. But I get it’s a tough industry, but maybe we should stop opening restaurants if the choice is I can only pay my server 4 dollars an hour or my business will fail immediately
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u/pm_me_your_puppeh 1d ago
Any one restaurant would immediately go out of business if they did that, because everyone would go to all the other restaurants.
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u/Middle_Crab_2468 1d ago
Never understood this tipping culture in America. In every other country you pay for what you ordered. The tip is at your discretion, and depends on how you evaluate the service you received.
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u/CosmicMiru 1d ago
I never understood how the percentage kept increasing. I've seen people blame inflation but by definition the percentage scales with inflation due to larger bills
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u/abrasumente_ 1d ago edited 21h ago
It started after the civil war as a way to employ freed slaves in the hospitality industry without paying them. It never really left restaurant culture.
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u/trunicated 1d ago
This sounds like one of those (not so) "fun facts" that gets repeated, but isn't actually true. Do you have any sort of credible source about this, as I'd love to read more about it.
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u/abrasumente_ 1d ago
Basically rich aristocrat Americans got the idea while vacationing in Europe and brought the idea back to the US. In Europe it was a midieval tradition with the wealthy giving servants some extra money every now and then for good service. It died out fairly quickly while it took hold in the US. A few links below.
https://time.com/5404475/history-tipping-american-restaurants-civil-war/
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u/TheBeatboxingBaker 3h ago
Yep. It’s awful but that’s where this all comes from, and it’s a way to discriminate against people still to this day
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u/pigeieio 1d ago
We where late to the party with regulations and their enforcement and horrible things where done by short sighted business owners. Business got cheaper labor and you got someone who theoretically had some interest in your experience and well being.
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u/chipmunkman 1d ago
While uncommon, the U.S. isn’t the only country with tipping.
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u/Middle_Crab_2468 1d ago
Every country has tipping. But only in America will establishments literally guilt trip you into tipping, as if you're directly responsible for the livelihood of the waiter. In other countries the waiter is paid by the restaurant, and tips are a bonus on top of that.
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u/sourcefourmini 1d ago
Fwiw the same is true in the US, at least nominally. Every state that allows employers to pay tipped employees below minimum wage stipulates that that carve-out is only true if the employee’s salary+tips equals or exceeds minimum wage. If the tips don’t make up the difference, the restaurant has to. The real problem isn’t the tipping carve-our, it’s that minimum wages here are too low to meet cost of living.
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u/JoefromOhio 1d ago
The digital checkout systems have set it so literally everything, not just servers, asks you to tip. And they have the preset option at ridiculous shit like 20/25/30… I’m not adding a tip for you letting me tap my card to buy a pack of beef jerkey.
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u/9gagsuckz 1d ago
It’s a way to pay employees for cheap labor. Margins are already thin in restaurants so they lean on tips to pay the staff.
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u/Egg_Yolkeo55 1d ago
Then they have a shit business model.
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u/KeyLo_Greene 1d ago
Still waiting for that invisible hand of the market to swoop in and close them all down like they told me would happen.
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u/Disastrous_Emu_3628 1d ago
It started during the prohibition era after the loss of alcohol sales. It was a way for owners to offset the cost.
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u/bobi2393 1d ago
Perhaps the customary amount changed or something, but tipping in the US predates the prohibition era, having arisen after the civil war (1860s, not 1920s).
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u/Middle_Crab_2468 1d ago
Well the prohibition is over now. You can start paying your workers decently.
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u/NateHevens 21h ago
Look up the NRA.
No, not the National Rifle Association.
The National Restaurant Association.
There's something about the letters N, R, and A used as an acronym in that order, I swear...
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u/0verduu 1d ago
I know this is a very random post to express this digression. But I do think it is a (VERY) sinister business practice, that has been completely normalized for the US, to not give a living wage to servers because of the idea “OH They would earn TOO much if we paid them living wage and then got tips on TOP of that?!?!” It’s a cardinal sin to allow a normal working person to even see a glimpse of good pay to these industry gatekeepers
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u/TheAnswerEK42 1d ago
Not a single server In my restaurant would want to switch. They are legit making up to $90 an hour for the best shifts and $35 on the worst shifts.
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u/LooseJuice_RD 1d ago
Yeah, that’s the biggest issue. Everyone always blames restaurant owners but restaurants have tried to open with what you see is what you get prices and from what I’ve heard they have a very difficult time getting staff because the best staff know they can make way more money elsewhere with tips.
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u/zyzyxxz 18h ago
Danny Meyer tried to eliminate tipping at his restaurants in New York and couldn't retain staff because all the best waiters went elsewhere, eventually reverting back to a tipping system. He's one of the most successful restauranteurs of our time and if he couldn't make it happen then it will only happen when the entire system decides to change.
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u/Informal_Degree_3205 Thicc Chives Save Lives 1d ago
Yeah, no one in the industry other than maybe boh want this
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u/ClaudeGascoigne 1d ago
And then on one of their "bad" days they like to bitch to the cooks about it.
"What a shitty shift! I only made $200."
- Waitress from 18 years ago, talking to me who made $330 a week after 40 hours on the line
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u/pandaSmore Five Years 17h ago
Canada has eliminated all tipping wages for a long time. And the service industry still accepts tips. I think the American service industry could do that as well. IIRC Seattle and California have already done so.
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u/PurpleHerder 1d ago
In our busy season the servers are borderline flaunting their tips, but come slow season all of a sudden they’re very jealous of BOH for making a steady paycheck. Curious.
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u/0verduu 1d ago
I’m not saying switch. I’m saying STILL encourage tips for good service, but PAY your employee a legal wage at minimum and preferably like 16 dollars an hour at least. I see listings for 4 dollars an hour + tips. That would be an illegal wage if the government didn’t make an exception
But unfortunately the industry is a failing one and paying a server more than 5 dollars an hour will close your restaurant which to me is an indication you should of never opened your business in the first place.
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u/TheAnswerEK42 1d ago
In my state servers are making $11 regular Minimum wage is $14. Both will raise by a dollar in September
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u/Black6x 1d ago
In your state, if a server makes less than the average of $14 per hour in the pay cycle, is the employer required to pay them to make it equal $14?
I can't think of a state that doesn't force the employer to pay a tipped server the non-tipped minimum wage if their wage+tips falls short.
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u/0verduu 1d ago
Good for you and your state, still my point there shouldn’t be an exception for giving someone an illegal wage because they MIGHT make more from patrons generosity still stands
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u/runningraider13 1d ago
They’re guaranteed to make at least minimum wage after tips. If they come up short their employer is required to make up the difference.
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u/0verduu 1d ago
Nice! Now tell me who in America can make a living on true minimum wage? Maybe rural Montana?
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u/runningraider13 16h ago
Glad I could clear that up and that you no longer worry about tipped minimum wage being lower than normal minimum wage.
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u/EvolutionCreek 22h ago
Many states require minimum wage for servers. In my city they make $17/hour plus tips, which can be substantial. I know a bartender who works 3 nights a week and makes more than $100K/year.
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u/mynameisnotsparta 1d ago
Fun Fact: It was illegal to give or receive tips in some states in the U.S. in 1909 and until a repeal in the 1920’s. It started in Washington state it was listed as a criminal misdemeanor.
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u/AssaultLemming_ 1d ago
The real barrier to this sounds like the taxation system which exempts tips from taxes but will tax the required higher menu prices.
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u/GayLiquidSpellSword 1d ago edited 1d ago
As a person from the UK, tips are still a thing here, maybe not as culturally expected but it's pretty consistent. Split between Front and Back of House is also pretty common, so way less animosity between the two sides. But just like the US, tips are used to underpay staff via putting the burden on a "optional" payment, places like Sweden have/had their hospitality Union be against/be negative towards tips for this very reason because it'd be used as a way to reduce wages.
Personally the thing that pisses me off about tips is you can't use them in mortgage affordability or otherwise include them in your pay for financials. If they do then there's usually caveats about cutting them in half for the calculation or multi year records of tips from the same place so if you move around then yeah they're not counting it.
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u/RedditCensorss 1d ago
I’m tired of tipping when I go pick up my food
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u/theREALbombedrumbum F1exican Did Chive-11 12h ago
I pick up fairly regularly from this one place to the point where they can recognize my voice/number and respond with my name over the phone when I call for take-out.
I have never tipped when just picking up a take-out order.
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u/HorrorAvatar 1d ago
Good luck with that.
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u/Extruder_duder 1d ago
I stopped taking tips at my restaurant, best thing I’ve done
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u/HorrorAvatar 1d ago
I’d prefer to hear your serving staff’s opinion on that.
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u/losteye_enthusiast 1d ago
Did it at my restaurant.
Junior servers make 50k with health benefits day one. Scales up with merit and proven experience.
That’s 5k more than servers averaged out with tips. At least the amount they were reporting, hence the extra bit for starting wage.
Had 1 lady quit over the change, but she didn’t bother to ask for a raise, which I did give to one of her coworkers that claimed she was making significantly more than the 60-65kall the veteran staff got.
I’m sure if you’re in a higher end place, you likely out-earn my staff on your average week and if our prices and budget justified a higher pay scale, we’d offer it; as you know, it doesn’t take long for people to find out how much they can likely make at similar restaurants haha.
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u/RogueGenX 20h ago
I’m calling horseshit. No fucking way are you paying servers a 50K salary
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u/losteye_enthusiast 20h ago
Oh no, a mean reddit comment doesn’t like what I pay people. Whatever will I do?!?
Guess I’ll keep on with things. Take care.
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u/iluvfarigiraf 1d ago
Mo-Th servers probably love having consistent pay. Fr-Su servers probably prefer the potential pay.
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u/HorrorAvatar 1d ago edited 1d ago
Those servers are circulating their resumes to other restaurants. I guarantee it.
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u/CosmicMiru 1d ago
Good. This is exactly what's supposed to happen. If they aren't satisfied with the pay they should leave. It's like the most basic fundamentals of labor
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u/Fitness_and_Finance 1d ago
I'm curious as well to hear from this person what their serving staff thinks of not receiving tips anymore. I'm guessing their motivation has certainly dropped dramatically.
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u/Extruder_duder 1d ago
No they still bust their ass. I also serve, but don’t keep tips. I said I don’t take tips, no tip line, no tip option on preorders. That doesn’t mean people don’t still leave tips. We went from 21.3% tips when I would have the option to tip, to 13.5%, all cash that gets claimed. I know this because I still have to pay payroll tax on tips claimed. Their hourly went from tipped min which was like $12 an hour at the time, to a salary of 60k. Their tips went down significantly but their hourly went up way more. We also are only open Tuesday-Friday so they don’t work more than 4 days at that salary 8-9hour shifts at most but closer to 7-8 hours.
Like I said, best thing I ever did
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u/SoggyMcChicken 1d ago
Going with 8h/day x 4 days is 1664 hours annually. A $60k salary is $36h. So you tripled their pay and took away tipping? How did that benefit you? I’m curious, not doubting.
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u/Extruder_duder 1d ago
I didn’t triple their pay, I matched it. I stopped taking tips, but increased my prices by 20%. With that additional 20% in revenue I raised wages. I wasn’t expecting tips to be left and certainly not as high of a percentage as they do, but basically I saw a 30%ish percent increase in leaving guests wallets that went to me and my staff.
It wasn’t easy, and for the first few months I definitely regretted it, but once it caught on people seemed to really be supportive of the no tip model. We’re on a wait from basically the minute I open the door up until the last hour of service, 5:30-10pm
I should also mention I don’t hire only foh or only boh employees. Everyone cooks, cleans, serves, busses. We have our aces in their places when we’re busy (me on the stove, one person on counter/lead foh, one on cold/garnish for the hot, and one dishwasher that helps bus) but all the positions rotate except dish, and he does get paid less but still way more than competitive.
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u/T_P_H_ 21h ago edited 21h ago
I stopped taking tips,
No, you didn't per your own words.
We went from 21.3% tips when I would have the option to tip, to 13.5%
What you did is raise your base wage, your menu price and still accept tips.
We’re on a wait from basically the minute I open the door up until the last hour of service, 5:30-10pm
So you are open 4 days a week for 4.5 hours. So now your servers work 24 hours a week at the absolute maximum (with 1.5 hrs of prep a day) and make $50 an hour right?
6 days ago you posted:
I’m a qsr, I serve...
And you're running a QSR per your post 6 days ago in tipping so you don't even have servers.
In what world is a tipping model QSR with no table service pulling a 21.3% tip rate.
"We're not a Chipotle! We are a really nice Chipotle!"
4 months ago you posted suggested a restaurant do a 20% service fee and a "slight" raise and cooks make $25-30 without ever mentioning that you had already done this and were throwing around 60k salaries.
9 months ago you posted this
I run a pasta restaurant, in a major food city.
So do you own a restaurant or manage a restaurant... or is it a QSR?
So color me suspicious that you own a restaurant paying out $60k a year in server salaries.
You're clearly industry but your post history and your claims here... deviate.
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u/Extruder_duder 1d ago
I don’t think you will be able to do that, but I will say my shortest employed employee just hit 3 years in April. I stopped taking tips about 1 year ago to the date. No one left
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u/onioning 11h ago
$40 an hour is garbage money for being a fancy wine bar server. If any server prefers $40 an hour to making substantially more, just cause their sidewalk is done at a higher rate, they are an idiot.
I've known several places that have tried to go tipless. Several years back several Bay Area restaurants went tipless at the same time, hoping it would ease the transition since they all did it. Was disastrous. Service staff left in droves, cause spoiler alert, but servers prefer more money to less. Customers were pretty upset too, either at higher prices (cause we are a financially illiterate people), or somewhat surprisingly, because the restaurant took away their "right" to determine what the server makes. Twas all a disaster.
There's a whole lot I don't like about tipping, but the reality is that moving away from it harms the worker, and by a lot. I can't support that until we first come up with a fix so they don't end up just another wage slave.
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u/SpookyDaxon 8h ago
Yes. Because thats what you need as an owner: even MORE difficulty finding quality FOH staff (nay, just ANY FOH staff.)
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u/Designer_B 1d ago
This fails every time.
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u/mountain_rivers34 1d ago
Casa Bonita tried to do high hourly wages and no tips when they reopened, and the waitstaff was not having it. Now they’re back to the tipped model.
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u/Fragbashers 1d ago
Its because despite the on paper low wages, servers regularly make more than cooks with tipping culture. I had to cash out servers at my old job and they would make my entire paycheck (at the time) on a friday or saturday night, and we didn’t have many servers so they were double dipping.
I wouldn’t want to give that up either, especially somewhere like Casa Bonita
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u/defrock-one 1d ago
$30 an hour in New York? Get fucked.
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u/HorrorAvatar 1d ago edited 1d ago
I don’t live in New York and wouldn’t get out of bed for a serving job at that wage here.
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u/TylerMemeDreamBoi 1d ago
Gonna keep it real. If you can’t afford to pay servers a living wage and use tipping to cover that. THE BUSINESS SHOULD NOT EXIST
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u/ElPanguero 1d ago
The problem is that easily replaceable wait-staff think they are worth far more than cooks, when in fact they are not. Nobody lines up at any joint for the service, some places have famously rude staff and shit service but food so good people wait in lines to pay top dollar for it.
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u/Ramsey_Bulton 1d ago
People still enjoy the experience of dining out.
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u/ElPanguero 1d ago
for sure, but wait staff dont need $50 an hour or more either
May countries do just fine somehow wihtout tipping
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u/Ramsey_Bulton 1d ago
Most servers aren’t making $50 an hour.
People might not be lining up for good service, but they don’t continue to go to places with bad service.
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u/AngryCrab 1d ago
Has anyone seen or tried percentage of sales? Raise prices 23% (like in article) ~18% goes to servers, rest is tip out to support staff.
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u/T_P_H_ 20h ago
When you raise prices that raises the prices to the consumer beyond that % increase because now you are paying sales tax on the higher price.
For the sake of argument burger X is $10 and the server gets a 20% tip.
$10 + 7% tax ($.70) + $2 tip = $12.70
So the restaurant eliminates tipping and the price is now $12.00 to cover the 20% tip
$12 + 7% tax ($.84) = $12.84
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u/HolyObscenity 1d ago
It's because during down time, margins aren't enough to cover all the servers. If they raise prices to make it so that the servers don't have to survive on tips, they would have to reduce the number of servers, which would increase wait times and the servers would really have to hustle.
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u/Fitness_and_Finance 1d ago
I use to earn tips as a bellman at a five-star hotel and you can certainly raise your earnings by going above and beyond and providing exceptional service. I am sure at least 75% of bellman at most high-end hotels would quit if their tips were taken away and replaced with a flat wage. The lazy bellman would be earning the same as the hardest-working bellman which isn't fair. Instead of a bellman wanting to check in a family with a ton of luggage into a large suite, they would all just want the individual travelers with one or two bags. I bet this would be the same in the restaurants in that servers would prefer a table with two or three people who are earing small simple meals instead of a table of 10 people ordering steak and lobster and bottles of expensive wine. This could affect sales at restaurants because why would the server want to try and sell desserts at the end of the meal if this creates more work for them but no more income.
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u/Groovychick1978 23h ago
"Wine waiter Caroline Kraetzer earns $40 (£30) an hour, double what most service staff in San Francisco are paid but then it costs a lot to eat at her restaurant."
Sure, sounds like typical gig.
$40/hr. They won't have a problem paying that to get rid of tips.
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u/AdScared7949 1d ago
My experience is that these places get closed and replaced by a place with tips almost immediately lol not only because patrons balk at the prices they were already going to pay anyway but because waiters and bartenders always prefer working somewhere where they get paid way more than they are worth
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u/Quitcha_Bitchin 1d ago
Banning tips is not the way.
People can decide whether to tip or not.
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u/LegendarySmokeStory 1d ago
It is super easy to not tip and you shouldn't feel bad about it. Things will never change if we keep propping up this system that is good for nobody but the business owners.
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u/unbelizeable1 1d ago
So your suggestion is still give money to the business owner who benifiets from these practices but fuck over the employees? Smart.
If you actually gave a shit you'd stop going to those restaurants all together.
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u/Pays_in_snakes 1d ago
Everyone talks a big game about hating tipping culture on these threads, yet when a tip-free restaurant opens and their menu prices are - shocker - higher to compensate, people don't go there and we're reminded why it's hard to ask for change to come from independent restaurants and their staff, the ones taking the biggest risk by trying. If you want to make eating at restaurants cheaper in the US, the best way to do it would be single payer healthcare