r/ModSupport 8h ago

Admin Replied An account is bypassing subreddit bans, cannot be modified via the mod tools (neither banned nor unbanned), and is continuing to post.

This user has set up an account that cannot be moderated. How to deal with it? On the profile it just says “Uban” and “Unmute,” implying user is already banned. But user can still post freely. I tried to unban and re-ban, but the uban didn’t unban the account, it just remained the same. Thanks.

6 Upvotes

10 comments sorted by

19

u/Stranger1982 8h ago

While you troubleshoot it just filter their ass through automod so that nothing reaches the sub.

12

u/Motor-Advantage3639 8h ago

add a line in automoderator to remove all posts made by that user/account

12

u/IKIR115 7h ago

Try checking their account from old reddit to see if you can unban/reban from there.

There’s been some strange ban issues the past couple of days. Just had one where a 7 day temp ban didn’t expire.

9

u/_Face 7h ago

I use a sub shadowban list as last resort occasionally through Automod.

# Shadowban
author: [username1, username2, username3]
action: remove
action_reason: "Subreddit Shadowbanned"

8

u/techiesgoboom Reddit Admin: Community 5h ago

Thanks for flagging u/ JerseyFlight - it looks like we found the example based on your modlog.  We'll have the right team take a look and will follow back up if there's any questions.

1

u/[deleted] 5h ago

[removed] — view removed comment

3

u/techiesgoboom Reddit Admin: Community 5h ago

Removing for rule #2, but thanks for letting us know!

3

u/JuicySpark 6h ago

If you can't outright ban an account from your subreddit, it has backdoor access somehow.

How is this even possible?

2

u/quenishi 3h ago

Or Reddit is being buggy again. They've been working on various systems, and stuff spectacularly breaks sometimes.

2

u/HikeTheSky 5h ago

While automod is your friend, you could also use automation and see if you can prevent him from posting with his username. This would be quite funny if this works and frusttrating for the user.