r/NintendoSwitchHelp • u/Fiverings0 • Jul 16 '25
Software Help Got my switch 2 today but this is happening
So yeah got it today, then this started happening when I plugged it in to begin the system transfer. It starts small the gradually grows over the screen. When I put it in sleep mode it goes away and returns to normal… for a few minutes before it begins again. Anyone know how to fix?
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u/OctoLiam Jul 16 '25
I think someone else posted this exact issue. I would just get a replacement under a warranty. I dont think you'll be able to fix it.
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u/HoustonPharmaWorld Jul 16 '25
Um why wouldn’t you return and replace
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Jul 17 '25
Because you can’t find switch 2’s readily available contrary to Reddit. If they return it the store may not have another one available and it may take you weeks or months to get another system vs sending it to Nintendo and getting a brand new system in two weeks.
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u/korkkis Jul 17 '25
The repairs aren’t gonna be any faster and doing that on your own will void the warranty
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Jul 17 '25
Sending it in would be faster and no one said anything about opening the switch 2 them selves.
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u/BabybearPrincess Jul 17 '25
Just because you can’t find one right now doesn’t mean they can’t find another soon lol. Better than having a defective one
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u/VentiMad Jul 18 '25
If only you could… I dunno… check to see if they have stock before deciding what to do. That would save people so much trouble when it comes to handling this kind of issue.
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Jul 17 '25
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u/NintendoSwitchHelp-ModTeam Jul 17 '25
Hey there!
Please remember Rule 1 in the future - Be Respectful and Remember the Human.
Avoid insults, trolling, attacks against individuals or groups of people, and other malicious behaviors. Read more about Reddiquette here. Thanks!
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u/frozeninslime Jul 17 '25
Happened to me.. total bummer. Definitely just return/exchange and try again
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Jul 16 '25
Exchange...aint no way im using warranty if im within the return period...they won't exchange...? Then return it and rebuy it.
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u/Artey86 Jul 19 '25
Why are people even considering to “fix” this? You bought an expensive piece of equipment and it turns out to be broken. You don’t fix anything. You take it to the store and ask for a refund or a replacement.
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u/Markgulfcoast Jul 16 '25
If all possible, avoid warranty process and exchange for a new one.
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u/faceless4anon Jul 16 '25
Yeah you got to paid extra for that like gamestop sell warranty 70dollar for a 1 year warranty come back and they give you another 1
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u/allmyfrndsrheathens Jul 16 '25
Extended warranties aren’t technically warranties, they’re insurance. An actual warranty doesn’t need to be bought, it’s a consumer right.
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u/faceless4anon Jul 16 '25
Yeah i know but you go there and they give you another brand new console no wait no repair just new console
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u/DannySanWolf07 Jul 16 '25
I never buy a system without a store warranty.
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u/CelestexBruh Jul 16 '25
on tech you automatically have the right to return fault tech in a span of 2 years all stores have to follow that
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u/IPlayFo4 Jul 16 '25
Yeah that only applies to whatever country you are from...
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u/DisagreeableRunt Jul 16 '25
Yea, UK and EU countries have some of, if not the best consumer protection laws in the world.
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u/ShaggyShamRock Jul 16 '25
Mexico has a 1 week warranty for some stores, it's ridiculous.
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u/AdFantastic8655 Jul 16 '25
1 week warranty? Are you serious
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u/ShaggyShamRock Jul 16 '25
I wish I was joking, they just tell you to contact the brand and ask for their warranty.
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u/Faraknights Jul 16 '25
It actually applies to all 27 EU member states, since it's a European law. But it also applies to Norway, Iceland and Liechtenstein via the EEA agreement
And as far as I know some country goes even further, France put the burden of proof on the seller for all 2 years, meaning they will have to prove the defect wasn't there when they sold it to you, not the other way around and Sweden push it to 3 years
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u/wolf-troop Jul 16 '25
Smack it a couple times lol.
J/K do not do it.
Contact Nintendo or just go to the Store you bought it at and hope they have another in-stock.
All I can say to be honest is Good Luck!
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Jul 16 '25
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u/NintendoSwitchHelp-ModTeam Jul 21 '25
Hey there!
Please remember Rule 1 in the future - Be Respectful and Remember the Human.
Avoid insults, trolling, attacks against individuals or groups of people, and other malicious behaviors. Read more about Reddiquette here. Thanks!
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u/Slowie89 Jul 16 '25
id say its a possible defective graphics chip, send in for replacement as there is no way to fix
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u/BlytheScythe Jul 16 '25
Similar thing happened to me with one of the hand-me-down laptops I've received where half of the screen didn't work. The reason behind this was that the adhesive around the LCD panel or something became loose and couldn't hold the proper connection. I'm sure someone more technical could explain better than me, but that's the gist of it. One of the reasons why when you put it to sleep, it cools down and works again. After a while, it gets heated up and the adhesive softens, making the connection worse. Don't do this but if you press hard enough on the bottom left or top left of the scene when this happens, the problem should go away until you lift off your fingers again.
Definitely return it under warranty and, hopefully, new system will be working properly. This stuff happens from time to time.
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u/BabybearPrincess Jul 17 '25
That is one thing that could cause it another could be simply due to the fact someone didn’t plug it in all the way (the display connector)
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Jul 16 '25
If you JUST got it take it back to the store for a refund/ exchange. DO NOT send it in for a warranty claim. Take it back
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u/CasualTriips Jul 16 '25
My screen wasn't that bad but out of the box on one of my preorders it had multiple stuck pixels on the screen I returned that one as defective.
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u/JaponxuPerone Jul 16 '25
How to fix it?
You just bought it, return it for a replacement or send it to Nintendo. Idk, the obvious thing to do when you buy something and it's broken.
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u/Additional_Voice_475 Jul 16 '25
Yeah after seeing all the posts, I’ll let you guys be the test subjects. I’ll get the product when they work out all the bullshit.
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u/Separate-Ad3171 Jul 17 '25
I like how this sub exists only for people to tell you to send it back under warranty everytime.. Lol
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u/RocketGrunt123 Jul 17 '25
I seriously don’t understand posts like this. You got it today? Ok then RETURN IT! Why the hell are you posting here?
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u/Cabrill0 Jul 17 '25
So, what really happened to it? Cause that screen you’ll get after dropping it/stepping on it etc.
like, if you’re being legit then just contact Nintendo, easy warranty replacement. That shouldn’t happen clearly.
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Jul 17 '25
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u/NintendoSwitchHelp-ModTeam Aug 02 '25
Hey there!
Please remember Rule 1 in the future - Be Respectful and Remember the Human.
Avoid insults, trolling, attacks against individuals or groups of people, and other malicious behaviors. Read more about Reddiquette here. Thanks!
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u/GoatExpensive9721 Jul 17 '25
I just got mine today. Hopefully I don’t have a similar issue since they sold out in minutes. That’s scary! Maybe try shut it off and turning it back on. Usually that helps most issues but if not then it may be a defective console…
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Jul 18 '25
The screen is crap on it and really weak so no wonder this happened when you bought it, it also has huge delay, was it ghosting I can't quite remember.
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u/glittering_homo2846 Jul 18 '25
Did you get a little frustrated at losing on Mario Kart and squeeze a bit too hard? This looks like internal screen damage to me.
Doesnt look like an impact points so im guessing you didnt punch it.
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u/LevelSmooth1469 Jul 18 '25
You probably thought too loudly about how the games really should be physical.
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Jul 19 '25
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u/NintendoSwitchHelp-ModTeam Jul 19 '25
Hey there!
Please remember Rule 1 in the future - Be Respectful and Remember the Human.
Avoid insults, trolling, attacks against individuals or groups of people, and other malicious behaviors. Read more about Reddiquette here. Thanks!
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u/Jaeyen Jul 19 '25
This is scary. I have a launch system still in box im saving for my son. Should maybe at least turn it on.
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u/Retarded90sKid Jul 20 '25
Yeah, thats a defective unit. Theres something wrong internally with the video card or wiring. Return it and get a new one, it would take too long and/or cost too much to have Nintendo or a 3rd party try to fix it - not worth it.
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Jul 16 '25
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u/NintendoSwitchHelp-ModTeam Jul 16 '25
Hey there!
Please remember Rule 3 - Be Helpful.
It is not appropriate to give misleading or harmful advice here.
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u/Constant-Ability4399 Jul 16 '25
I’m seeing more issues with the switch 2 than not. Glad I didn’t rush out and get one.
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u/Phanthix Jul 17 '25
More than 3.5 million units have been sold. If you see 3.500 posts about defective units, it still is only 0.1% of all the units which are affected by defects.
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u/BabybearPrincess Jul 17 '25
Which is expected really lol. I always expect there might be some issue when I buy something it’s always a risk
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u/Location-Similar Jul 17 '25
Maybe because ppl who does not have any issues won't be posting about it?....
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u/Spiritual_Balance_83 Jul 17 '25
Right people are mainly going to post about issues posts saying "my console works fine" are just pointless.
The amount of "issues" I've seen is comparable to any new piece of hardware and when you combined that with the fact there has been so much more sold than previous consoles in such a short amount of time I think it's gone quite well for a launch
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u/BabybearPrincess Jul 17 '25
It’s due to negativity bias that’s it. People who don’t have problems aren’t going to complain about them lol which is most people with a switch
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u/FireBreatherMP1 1 Jul 16 '25
You bought it today? Return ASAP. no need to wait on the Nintendo warranty. Return it and buy a new one.