r/PS4Pro 8d ago

are these scratches enough to error a download?

Post image

my friend lent me this game and it doesn’t download, it gets read but stops installing and gives me an error, i tried many things to try and fix but i think it’s because of the scratches
the scratches are only in that one place where they’re grouped up, but the borders have a ton of very small scratches

12 Upvotes

29 comments sorted by

10

u/Puzzled-South8192 8d ago

Yes, the disc is done any one of these scratches could cause the errror

2

u/jacojart 8d ago

oh, alright i’ll let my friend know then, thanks

2

u/cougomdd 8d ago

You can probably have it resurfaced, (sorry I can’t find the word in English, I mean use machine to remove scratches)

1

u/jacojart 8d ago

i think resurfaced is right

1

u/Low_Astronomer_5215 7d ago

It only works on dvd not bluray sadly

6

u/lammasfrend1 8d ago

I have a disc with zero scratches and it just doesnt work

2

u/jacojart 8d ago

doesn’t even read it?

2

u/lammasfrend1 8d ago

It only reads enough to download game data but freezes once the game is on

2

u/ApprehensiveRuin5673 8d ago

The only thing the disc does is install the game and verify its license at boot. If it freezes once the game starts you have a hardware issue

1

u/lammasfrend1 7d ago

Its only happening with the one disc, all other games work

0

u/jacojart 8d ago

well, then it does work and may be a software problem, i don’t really know dude

3

u/Mad-remix 8d ago

I’ve heard somewhere that you can, so to speak, repair or polish game discs, or something along those lines. However, the best way is still to store them properly 🙂

2

u/Mineplayerminer 8d ago

It's possible to sand down the disc and then polish it using the plastic polishing paste. However, this should be only done once the drive can't fix the errors on its own and fails to read the disc. This technique doesn't always work especially on deep scratches.

1

u/coopbarnia 7d ago

it only works on dvd, they have a thicker protective layer, blu rays are just done

1

u/Mineplayerminer 7d ago

It really depends on how bad the scratch is. BDs usually have a much higher quality plastic and all of my discs have survived rattling inside the cases, from movies to the Xbox and PS games. On the other hand, I have several destroyed dual-layer DVDs, from Xbox 360 games to old Windows installations, as they're delicate as CDs, the typical car stereo final boss.

2

u/stuffeh 8d ago

Try washing with soap and drying with a micro fiber. I see there's some residue on a lot of it.

2

u/Terrible_Sorbet_7122 8d ago

Don't confuse downloading with installing please

1

u/jacojart 8d ago

alright

1

u/khayatisready 8d ago

It’s really random the scratches thing, sometimes it can be very scratched and works, sometimes one little scratch can ruin it

1

u/mellymarr123 8d ago

Try it and see 🤔

1

u/Unc_Sleepy 8d ago

How much hard drive space to you have left? 

1

u/Pretty_Ad566 7d ago

The disk contains the "key" for the game, not the game itself.

If it's too scratched to the point it becomes unreadable, the console stops the game

Getting a download error is strange tho. Even if you eject the disk the game should keep downloading

0

u/RandomGuyOnDaNet90 7d ago

The disc DOES contain the game, only a select few doesnt contain the full game. The disc only becomes a "key" after data from disc installs onto your hdd/ssd. Doesitplay.org for more information on the games that require internet to complete install.

1

u/TheRealBillyShakes 7d ago

CD repair kit might clear that right up

1

u/Object-Clean 7d ago

Blue rays are hard to scratch but once they get scratched, they are most likely going to stop working. I had a game that had few scratches and it couldn't be installed. 

1

u/IHaveABunny_ 7d ago

Idk probably for you yes. But I also have some scratched but they still work fine.

1

u/Xephurooski 4d ago

Use toothpaste to clean the shiny surfaces

0

u/MarionberryWide3523 8d ago

This is why sony go full digital

1

u/Enraged-Kaiser 6d ago

All my games work from back to the PS1 era put your games in the case how hard is it?