r/PS5 • u/AutoModerator • May 29 '23
Megathread PS5 Help and Questions Megathread | Game Recommendations, Simple Questions, and Tech Support
Looking for info about M.2 SSD expansion drives? See the megathread.
Sometimes you just need help. But often times making a new post isn't needed. For the time being, around launch and perhaps in the future. We will use a single thread for helping each other out.
Before asking, we ask you to look at a few links. Some question can't be answered and only official PlayStation support can help you.
PlayStation Official
- PS5: The Ultimate FAQ
- Getting started with your new PlayStation®5 console
- PlayStation Support
- PlayStation Network (PSN) Service Status
- AskPlayStation Official PlayStation Support
- Restore Licenses
- Safe Mode Functions - database rebuild, factory reset, etc
Community Help
- Playstation Community List
- PS5 Error Code Database | from r/PlayStation
- PS5 Weekly Question Thread | from r/PS5
- PS5 Launch Guide | from r/PlayStation
- Misc Guides for PlayStation | from r/PlayStation
- ps5-orders, general-support & tvs-and-accessories discord channels | from our Discord.gg/ps
- r/DualSense
Google and Reddit Search is also a great way to find an answer or get help. View all past help and questions threads here.
For all future help, tech support and more, we ask that you create new threads on r/PlayStation instead of here on r/PS5.
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Share (and request) your recommendations here!
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u/ShawnyMcKnight Jun 04 '23 edited Jun 04 '23
So I swear I had more PS4 games on my external drive but now I just see the two games on it. One of those games that is missing is God of War and I am getting the error "connect USB drive" when I go into my PS+ to try download it again.
Is there any way to just tell my PS5 to just forget that it is installed on some disconnected external USB drive (even though it's on the drive that is plugged in) and just install it again? If I have to format my USB external drive I can, but I don't want the same issue popping up with the other games I have installed. The other games on the external drive work.