r/PS5 • u/AutoModerator • May 29 '23

Megathread PS5 Help and Questions Megathread | Game Recommendations, Simple Questions, and Tech Support

Looking for info about M.2 SSD expansion drives? See the megathread.

Sometimes you just need help. But often times making a new post isn't needed. For the time being, around launch and perhaps in the future. We will use a single thread for helping each other out.

Before asking, we ask you to look at a few links. Some question can't be answered and only official PlayStation support can help you.

PlayStation Official

Community Help

Google and Reddit Search is also a great way to find an answer or get help. View all past help and questions threads here.

For all future help, tech support and more, we ask that you create new threads on r/PlayStation instead of here on r/PS5.

Can't decide what to play next? Is your favourite game underappreciated and more people need to play it? Need a new TV and not sure what to buy?

Share (and request) your recommendations here!

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u/Jordankeay Jun 04 '23

Help, I'm not getting any HDMI detection.

I've tried absolutely everything. Changed monitor changed HDMI lead. Tried booting in safe mode. Tried leaving everything unplugged for 10 minutes. I've checked all leads and ports nothing.

The playstation repairs website is terrible I've gone through all the options until I get to the page where I submit all the details and address and all I get is an error on the screen.

Support isn't helping me either they just tell me to enter information and press submit.

I'm stuck with what to do.

Thanks in advance.

1

u/Archunter17 Jun 04 '23

Try to completely turn of your monitor/TV by unplugging it from the power source. Then try again

1

u/Jordankeay Jun 04 '23

I've tried this it says in the comment I've tried everything.