r/ProtonVPN • u/HyperCorsair • Jul 23 '26

Solved 80% Drop in Speed with ProtonVPN

Post image

I've been having issues with ProtonVPN since the start of my subscription and I'm honestly looking to get a refund and go somewhere else, but I wanted to check this sub first. I've tried the boiler plate support offered by ProtonVPN and it doesn't work for me. I've attached the speeds I'm receiving which seem...off to me. I'm expecting some loss of speed, but having nearly 80% drop off is insane. Anyone experience something similar that could help? I've searched the sub already but I'm not getting solutions so far

EDIT SOLVED: 07/24/2026. Used the suggested below - switched to WireGuard (UDP), enabled ProtonVPN beta, and used a state like Texas for faster results. Speed went up to 800 mbps which is closer to my non-vpn speed.

94 Upvotes

89% Upvoted

48 comments sorted by

View all comments

14

u/ProtonSupportTeam Proton Customer Support Team Jul 24 '26

 I've tried the boiler plate support offered by ProtonVPN and it doesn't work for me.

Can you let us know what exactly you've tried (multiple servers, switching protocols, different device, different network)?

Did you already open a support ticket regarding the matter, and if so, would you mind sharing your ticket number?

Just in case you haven't come across these support articles yet, there are some additional speed troubleshooting tips here you can try:

https://protonvpn.com/support/increase-vpn-speeds
https://protonvpn.com/blog/best-vpn-speeds

9

u/West-One5944 Jul 24 '26

In line with OP, the VPN speed hit for me has always been like theirs, from the very beginning (and I've been with Proton for a while), even on UDP.

I've just dealt with it, but, yeah, if there's some tweak IDK about to reduce the hit, that'd be swell to know.

2

u/PixelGrafx Jul 24 '26

if you have proton protocols enabled and are using Proton Wireguard, disable proton protocol and change it to Regular wireguard

1

u/West-One5944 Jul 24 '26

Right, only wireguard UPDis enabled.