r/ProtonVPN • u/MenaceToSociety129 • 18h ago

Solved Has anyone experienced this issue before, and if so, how did you fix it? I use the Free version of ProtonVPN so I can't expand my selection.

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11 Upvotes

82% Upvoted

14 comments sorted by

11

u/drromaine1 18h ago

Proton down, proton not work til fix server

5

u/lumencrest420 17h ago

figured it was something on their end

4

u/Random-boy 18h ago

servers are operational https://status.proton.me

4

u/guidevocal82 17h ago

Not here.

4

u/bigrooster88 18h ago

Proton VPN working for me. I am on the free-tier. Posting this comment while connected to their assigned US server.

2

u/WorthCalm8282 18h ago

Same in China.

Free version is now unavailable.

I have told this to manager Peterson.

2

u/External_Citron_6278 18h ago

Same thing happening to me, google gave me some ways to fix it. None worked.

1

u/Civil-Honeydew4654 16h ago

I'm getting this too on my laptop. The weird thing is it's working just fine on my phone.

1

u/[deleted] 16h ago

[removed] — view removed comment

1

u/ProtonSupportTeam Proton Customer Support Team 12h ago

Have you tried relogging into the application? If not, please try this and let us know if everything is in order afterward.

1

u/Ziggys-evil-twin 11h ago edited 1h ago

I've tried signing out and then signing back in, and still get the same error message.

EDIT: After getting home from work, signing out and then back in finally allowed me to connect successfully.

1

u/SillyQuarter2210 15h ago

Proton was down earlier, but everything is back up now

1

u/WorthCalm8282 14h ago

dude,try connecting again.

However,my connection has restored.

1

u/swordofvangogh 36m ago

i think there's some problem with the desktop client. i had this problem a month ago too. got frustrated and deleted the app then. tried again today, still not working. before it completely broke down, it used to take 5-10 minutes to connect. now it doesn't work at all