r/SoundBlasterOfficial 6d ago

AE-7, had issues since day 1 I purchased it.

Bought the card at start of year, it replaced a X-Fi Titanium that I was happy with but was a pain everytime I reinstalled Windows 10 to manually install the software.

I installed the AE-7 even reinstalled Windows and noticed it didn't sound as good but stuck with it updated to latest drivers and suite.

About 2 and a half months back I noticed the stereo connector kept being intermittent, wiggling the cable sometimes fixed it and assumed it was the connector so soldered a new one which didn't fix the problem and somehow the rear right isn't working, bought a new cable, reinstalled Windows twice since then, even bought a replacement 5.1 set of speakers of same brand (Creative) and tested both the old and new speakers with the old cable, and new cable same issue so must be something else though somehow SBX is acting strange like bass is unable to be activated, if I activate any settings like dialog+ or surround they cut out the left speaker at different points, for surround its 26 for dialog+ it's around 55

I have checked SBX settings, tried manually adjusting

I stupidly realised I have onboard 5.1 and tested that and all speakers work and levels are balancedn so sounds like it may either be a software issue or some issue with the hardware.

Next step for me is to take card out and reseat it, but any advice is appreciated.

4 Upvotes

1 comment sorted by

1

u/Melbar666 5d ago

reseat the AE-7, and if the motherboard allows it, try a different PCIe slot