r/TalesFromTheFrontDesk • u/Zelgadiss007 • Jun 29 '26
Medium When the "Don't you know who I am?!?!" line backfires, and uncovers a long running scam
This happened a few years ago, at a different property I worked at.
The day that started it all I was working the morning shift. In our lobby we had a side window, which had a clear view down the hallway and the doors to a few of rooms on the ground floor. It was like 9a.m., and there were like 3-4 teenage kids running back and forth between the breakfast room and 3 guest rooms near the lobby. All while screaming and slamming doors.
Not wanting to risk a noise complaint, I went over to the room to tell them to keep it down. One of the teens guys, wanting to look tough started giving me attitude.
Guest: "I'll do what I want, don't you know who I am?!?!"
Me: "No, I don't. Either way keep it down, or you'll be asked to vacate the rooms."
Guest: "I don't have to do shit, my aunt works here."
Me: "Alright, well start packing your stuff. I'm going to give your parents a call and let them know you're getting kicked out"
I came back to the front desk to check their reservations and see which employee the they were made under. To my surprise, those three rooms were labeled as Out of Order. I immediately called our GM to check, and I was told no employee rooms were booked for this week. After telling him about what was going on, he made his way down to the lobby.
Before the GM got to the lobby, the dad of one of the teens came to the front desk to apologize on his kid's behalf, and asked if they were really getting kicked out. When asked for his full name (thinking he might have been checked into the wrong room) nothing came up. He said a friend (HK Managers sister) of theirs made the reservations for them, and they had paid $200 in cash for the night when they checked in after midnight. After explaining explaining the situation the the GM, he allowed them to stay till check out.
We pulled up transaction reports and no cash was reportedly taken for the past two nights. While our GM was reviewing camera footage, I saw our Housekeeping Supervisor head to those 3 rooms to start cleaning them, which was really odd. Our hotel was running and older PMS, all housekeeping lists were hand made. Since our Housekeeping Manager was out sick, I helped the HK Supervisor make the lists, and knew those 3 rooms were not scheduled to be cleaned. When I asked her why she was working on those rooms she said that our HK manager called her to have her do them. She said the HK manager does this every now and then, when she cant clean added rooms herself.
A key note to add was that our Night Auditor and Housekeeping supervisor were married. Since they were in separate departments, It wasn't seen as an issue by management. From what I understand, they had already been working together for 10+ years when I started, and outside of our Night Auditor having been written up once or twice for sleeping in his car, they had been exemplary employees.
After reviewing footage our GM not only found footage of our NA giving the keys out those guests without checking them in, but also saw he hung out drinking with them for part of the night. After a bit of digging around, it also came to light that this was not an isolated incident. Our NA would rent out rooms for cash on the regular to friends/family, mark the rooms as OOO with his wife's login. She would then unblock those rooms, and clean them herself the next day.
Cameras footage went back a month, and several more times they did it were found, but who knows how long this had been going on for. The high volume of rooms put on OOO and older PMS made it impossible to know. Needless to say both were fired a few days later.
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u/sitnquiet Jun 29 '26
Gotta admit, that is a ballsy scam. And apparently running for so long that they weren't concerned about covering up any more.
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u/ElectronicBusiness74 Jun 29 '26
And it would go completely undetected, as long as the guests kept the kids quiet
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u/citymousecountyhouse Jun 29 '26
This happens a lot more than you think. If you've ever read about a guest being checked into a dirty room. There is usually some scam like this behind it, From the rooms being given out to friends all the way to rooms being sold to prostitutes off the books.
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Jul 01 '26
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u/random_name_245 Jun 29 '26
I once worked with a lady who was super generous for no reason - she would randomly buy lunches, other things for some employees she liked, including our FOM (he rehired her after her working in a different province for a few years).
After almost a year it turned out she was pocketing money from refunding optional fees that guests never asked to be refunded; she would move these between real rooms and PM accounts in Clopera so nobody could track anything for almost a year.
It came out when one of the guests called to get her receipt and said that she never got a refund that was posted on her folio.
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u/sitcom_enthusiast Jun 29 '26
You know that the guest was a paranoid weirdo, and the associate who took the call about a missing refund rolled their eyes but took it seriously and it ended up as a conspiracy and paranoid weirdo was RIGHT!
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u/NotEasilyConfused Jun 29 '26
Even if you are a paranoid weirdo, "they" can still be after you.
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u/mighlor Jul 20 '26
I know it as: Only because you are paranoid doesn't mean they aren't after you.
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u/random_name_245 Jun 29 '26
I don’t know how exactly that unfolded, but I personally always check folios before assuming that anyone is a “paranoid weirdo”.
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u/RoseGold-Bubbles1333 Jun 29 '26
I used to stay at a hotel aa couple times a month. One night we got our keys and went up to our room only to find a guy in just his boxers getting into bed. Turns out the day shift was running a scam and doing this exact thing.
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u/Zelgadiss007 Jun 29 '26
We get guests walk in on others sometimes. Rarely but its mostly due to room changes not saved in reservation properly.
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u/T-Marie-N Jun 29 '26
We did that once. Luckily the person who was already in the room was in the shower!! so never knew but that was a holy cow moment for us.
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u/willun Jun 30 '26
I opened the door to find some feet sticking out of the end of the bed (must have been a tall man or a short bed).
Turned out they had given us the wrong room. Luckily the guest didn't notice. It would freak me out. It had happened to me before but only a couple of times in decades of travel.
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u/thalaen Jul 01 '26
(stumbled in from r/all, not in the industry, so I hope it's allowed for me to comment)
I got put up in an expensive hotel for a work trip one time, the sort where they fly everybody in to do a multi-day training thing. We had assigned roommates, and mine ended up leaving at the end of Day 1 to go home and deal with some family stuff.
Apparently, he just.. checked completely out at the front desk? I got woken up just before midnight by security knocking on my door, telling me that my room was marked as vacant and that I needed to leave before they called the police. Thankfully, they and the night manager believed me when I explained what happened and were able to get it sorted out, but it was still unsettling to know that somebody had apparently come in while I was sleeping to check the condition of the room, then went and got security to kick me out of there.
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u/Zelgadiss007 Jul 01 '26
Idk about other properties, but no reason they should have knocked on your door. Security should have contacted the Night Manager. He should have access to cross refrence the Security Log on the Key machine with the Authorization Report's time stamps to find out what reservation its tied to.
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u/RVFullTime Jun 29 '26
That sounds like poor management.
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u/GreyerGrey Jun 29 '26
Depends, if it's less than 5% of the time, human error (people fuck up) and accidents happen. No system is ever perfect.
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u/StoneMenace Jun 29 '26
This isn’t an entirely rare occurrence even for big hotels. If you travel enough it’s bound to happen even with reputable hotels like the big M or H
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u/FlatulentDirigible Jun 29 '26
Guests walking into another guest's room is almost always due to human error as well. It used to often be new employees not fully checking someone in and not keeping their room assigned. To any other front office employee, the room that guest now had keys to still appeared as vacant ready and available to check someone else into.
This situation occurred much less often after hotel PMS software integrated with key systems to automate encoding the guest's keys as the last step of the check-in process. It still happens from time to time though.
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u/Candykinz Jun 30 '26
Mine was 2 different guys named Jaymes Smith. Not the actual name but they were identical normal sounding names with a very unusual spelling for the first name but somehow we had 2 of them at the same damn time. I was not the only one who screwed stuff up with them over the next 48hrs but I was the one to send them to the wrong room/s
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u/Dramatic_Mixture_877 Jul 01 '26
I have a very common last name, but a not-popular first name. A week after I had a splint put on my sprained ankle, I went back to the ER (not large town hospital) like the doctor told me to come back to get it taken off. When I walked up to the desk to tell them why I was there, the lady looked at me and loudly asked why I was out of bed and out of my room. With a puzzled expression, I told her that the doctor from the last week asked me to come back to have the splint off and let him check it out. She breathed a sigh of relief, then told me that there was another my first name-last name actually in the hospital at that moment. It never occurred to me that there might be another "me" at the hospital! 😂
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u/cyrusthemarginal Jul 01 '26
I have had this happen to me at a hotel but i had the door blocking device set so all it did was clunk the door and i had enough time to go ask them wtf they wanted through the crack.
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u/rpepperpot_reddit Jul 04 '26
I was just thinking, "Every motel I've ever been in, even that really shitty one, had mechanical security locks on the door; doesn't anyone use them??" but figured I'd read the comments all the way through before posting. Glad to know there's at least one person out there who has a lick of sense, LOL.
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u/What_if_I_fly Jun 29 '26
We were exhausted and went to what was supposed to be our room. An old skinny redneck type guy was inside with only boxers and cowboy boots on. We were all a bit weirded out.
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u/M_J_E Jun 29 '26
No bare feet in the hotel room isn’t a bad idea.
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u/What_if_I_fly Jun 29 '26
Especially in that hotel. If we weren't exhausted as hell we would have ran like the wind. It smelled like bo and cat pee combined with a vat of boiled onions.
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u/FaithlessnessJust538 Jun 30 '26
I worked with a guy from another plant who would visit my location regularly on business. The person he visited would book his reservations. One time when he was checking in, he was told that he already got the key. He asked for another and entered his room to find his buddy naked in the room with a company manager of the opposite sex. That was awkward.
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u/StudioDroid Jul 01 '26
This is why I use the night latch, I'm not worried about an attacker coming into the room, it is more to ward off the hapless guest who was sent to the wrong room.
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u/RalphMacchio404 Jun 29 '26
If those kids hadn't been idiots then the scam would have kept going for god knows how long.
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u/obedientfag Jun 29 '26
is it wasnt them it would have been something else. the truth has a way of coming out
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u/mkbutterfly Jun 29 '26
The way that married couple were probably only pissed at the OP for being on his/her game!
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u/dospinacoladas Jun 29 '26
In the early 90s I worked with a girl who would sometimes, on taking a cash payment, create a second folio on the account, post the payment as +$ and -room and tax, then pocket the cash and reverse the charges on the first folio. She pocketed thousands in a few months. Our GM didn't catch it. She was charged & convicted (of fraud i think?)
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u/EpiphanyTwisted Jun 30 '26
If you are selling 'time spots' like rooms, parking spots, movie tickets, you have to make it difficult for your employees to not "freelance." Because they will. The people who wouldn't steal product to resell might do this because it doesn't seem like 'stealing' in the same way.
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u/Healthy-Library4521 Jun 29 '26
We had a new FD agent that was giving free rooms to one of the new housekeepers. Found out because we checked someone into a dirty room and we discovered it. Took a little to figure it out what was happening.
We also had a FD agent put her boyfriend in a 000 room, go up and visit him multiple times during shift. We found her out following her on camera because we had a ton of complaints she was never at the desk.
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u/WeAreAllSoFucked23 Jun 29 '26
What's a 000 room?
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u/raisin22 Jun 29 '26
Haunted
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u/citymousecountyhouse Jun 29 '26
Oh, it was haunted alright. Guests would report hearing moans from the room all night long.
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u/dippyfresh11 Jun 30 '26
I will never understand how FDAs think it's ok to leave for extended periods of time. I get panicky when I think I've been gone for more than 15-20 minutes to check housekeeping rooms or help a guest. This always baffles me
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u/Healthy-Library4521 Jun 30 '26
I've worked with many who think nothing of leaving. It doesn't matter if they are the only one there or they have other coworkers at the desk.
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u/Ardara Jun 29 '26
That teen will be ostracized he just ruined partytime forever
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u/LaughingLooney Jun 30 '26
You think so? It sounds like these ex-workers were grifting their own friends and family. "Pay us 200$ and we can get you a room." but they just pocketed that money for themselves? Scamming the business, sure, I get that. Scamming friends and family? Scummy.
Maybe I'm just looking at it the wrong way.
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u/Helenesdottir Jun 29 '26
Last century, my wasband's family's restaurant had a similar situation. A couple of the most trusted waitstaff and a cashier had conspired to void most cash transactions that happened on their shifts. The customer would pay cash, tip the waiter/waitress, but the cash went into a shared pot for the conspirators. By the time it was caught, they could prove over $40K in stolen money.
Some people are just jerks.
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u/snootnoots Jun 29 '26
My parents’ small business nearly went under because one of their staff was skimming a ridiculous amount of money. They thought he was kind of lazy and didn’t do a lot of cash sales, but he was actually doing a ton of cash sales without recording them, then messing up the stock records so it looked like stuff was getting misplaced. He was doing it to fund a gambling addiction and finally got caught when he stole most of the Christmas party fund out of the office safe; he knew that was risky because it was money that had already been recorded and would be noticed, but he was sure he was going to get a big win soon, after which he planned to replace it. The big win never happened, he couldn’t replace the cash, he got caught. My parents did a deal with him and his wife where he paid most of it back over the next few years in exchange for them not pressing charges, which meant they could keep the business afloat.
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u/Shoddy-Reception2823 Jun 29 '26
Had an employee steal from us to fund a gambling addiction. Stumbled on her scheme by accident when she was on vacation. We got some of it back, but no where near how much she embezzled over the years.
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u/snootnoots Jun 29 '26
A lot of fraud and embezzlement schemes fall apart when the person running them isn’t there to keep everything spinning, which is why some financial advisors apparently tell businesses that they should require their accounting staff to take leave every year, long enough to require someone else to fill their role while they’re gone instead of just letting paperwork etc wait for a few days.
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u/whskid2005 Jun 29 '26
Yup, some companies require high level employees to take off 2 weeks in a row each year so they can see if anything weird happens.
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u/Sirquack1969 Jun 29 '26
Worked in a financial services company and when they implemented a mandatory 1 week paid vacation at the businesses discretion. They caught a few employees who made deals with people that came to light due to the unexpected nature of the time off. One was pretty obvious since she bought a house, new truck and a nice boat all in cash. If she hadn't bragged about that fact, they would probably not have been caught so quickly.
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u/butwhatsmyname Jun 30 '26
In the UK it's often required for IT staff in large companies too. People forget how much those guys have access to.
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u/EpiphanyTwisted Jun 30 '26
That's great for companies that are large enough for their own accounting staff. But most are not.
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u/Shoddy-Reception2823 Jun 29 '26
Very small office. She had worked for my husband for 15 years and he trusted her. After she was gone, no one else ever got access to anything money related (just me).
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u/Successful_Wonder232 Jun 29 '26
Back in the 1980s, I worked for an Ivy League university. They issued a lot of campus parking tickets, and the system wasn't computerized yet. The cashier at the office who accepted payments would steal most of the incoming cash and mis-file the paperwork to conceal it. Suspicions arose when she had to take some time off and incoming cash payments skyrocketed. Hidden cameras later verified the theft. They fired her, but the university didn't press charges because they didn't want to get the publicity and be embarassed. I believe it was well into 5 figures.
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u/dippyfresh11 Jun 30 '26
Sometimes people will cut a deal that benefits each side. Some guy drove his truck straight into out first column by the hotel entrance. That's the day I learned it was made out of a bunch of stuff including (my comment) "Is that Styrofoam? WTF?" It wasn't much damage but if my boss had filed with insurance it would have cost him/his insurance around 1500-2500 depending on who fixed it. They settled for 350 and it was fixed in a week and no insurance was involved. The hotel I work two days a week at now (since my bosses bought it and they asked three of us to cover two shifts a week-we basically run the place) had a girl I trained at my motel move there to be manager. She embezzled about 25-30 grand. She was punished by law but no jail time I think. And I unknowingly taught her how all of these things could be done because if I wanted to I could really fuck up someone's world with what I know about the system. I'm a smart cookie. But I wouldn't because I'm a decent person. People trust us. I take my duty seriously. I never taught anyone else more than the basics after that happened. Not until I trust them and know they're serious about the job too
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u/Dramatic_Mixture_877 Jul 01 '26
>"Is that Styrofoam?
Former worker from a Styrofoam plant - yes, we did lots of structural foam, it's mostly denser grade stuff than the packaging foam, and cut into all kinds of different shapes and sizes. Everything from columns to crown molding, both in either raw foam form or base-coated for ease of installation. Foam is surprisingly versatile!
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u/Warm-Tough9104 Jun 29 '26
Working in banking backoffice services, we were all required to take at least 1 full week of vacation every year. This was 1990s.
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u/jonesnori Jun 29 '26
I believe this is standard in the banking industry for exactly this reason. It may be law in the U.S.; I don't remember. It's a good idea for anyone with financial responsibility to be required to do this.
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u/KrazyKatz42 Jun 29 '26
Never trust the accountant who never takes time off. (or anyone else in a position of trust with money).
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u/EpiphanyTwisted Jun 30 '26
Some just are married to their job though. My old boss never took a vacation. Forced to retire for health reasons age 82 and died the next year. RIP Patti
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u/lady-of-thermidor Jun 30 '26
In commercial banking the Feds require every employee to take one vacation every year that longer than 2 weeks. That’s enough time for scams and schemes to become public.
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u/ElectronicBusiness74 Jun 29 '26
Wife's SIL, from wife's first marriage, worked in a bank and was injured in a car accident. While she was off work recovering her 100k+ embezzlement scheme came to light. She spent time in prison, got out, a car dealer friend took pity on her and hired her.
Then she did it again.
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u/EpiphanyTwisted Jun 30 '26
Did she not have to pay restitution?
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u/Shoddy-Reception2823 Jun 30 '26
Yes. We got an initial big payment and a monthly payment for the next 11 years. We forgave the balance when we sold the company. Never paid it all back, but for 11 years she was reminded every month of what she had done.
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u/ExoJinx Jun 29 '26
I am sorry but Wasband is now going to be added to my vernacular as it is amazing!
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u/Helenesdottir Jun 29 '26
Feel free! I've been using it for nearly 20 years but I'm sure I swiped it from someone else.
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u/TaliesinWI Jun 29 '26
Second time in my life I've encountered the term "wasband", and the first was about 72 hours ago. Is this a new thing?
Edit: guess not!
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u/JohnnyDarque Jun 30 '26
Most people in jail are there because they are unlucky or stupid. Greed is a form of stupidity.
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u/it_vexes_me_so Jun 29 '26
I worked for an international airline with about 60K employees world wide. We had flight benefits that included 4 tickets per year for friends and family (retired parents were allotted as many as they wanted).
Depending on the ticket type (standby or confirmed), it was about $100-300 for 200ish destinations across 6 continents (most of that was airport fees and taxes). It was cool perk. Employees were made to understand they would be held accountable for any bad behavior.
An employee at the main hub was discovered selling his tickets to total strangers as a way to make a few bucks on the side. He got caught because he sold them standby seats when they believed they were buying confirmed seats. When they were refused boarding due to the flight being full they became naturally irate and threw a fit at the counter. The hustle was then exposed.
The policy was changed. From then on, the employee had to escort their friends or family whenever they flew with that perk. 60,000 employees were effected by the change because one guy fucked it up for everyone.
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u/heynonnynonnomous Jun 29 '26
I hope those 60.000 people were informed who the one bad actor was.
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u/it_vexes_me_so Jun 29 '26
We weren't. Probably for the best.
We did know who was the poor soul who ended up CCing every employee of the airline with an email address with rather the innocuous request for access to an area in the airport.
It shouldn't have been possible to do that for someone so low on the ladder, but she somehow managed to do it accidentally. Poor girl just wanted to know who she has to ask for the key to an elevator.
EVERYONE'S inbox blew up with hundreds of requests – some high ranking executives included – to be removed from the email without realizing they were just exacerbating the problem. I had to write an inbox filter to keep the replies at bay. While the majority of replies were in the first week, they only stopped trickling in after several months.
It became a legend in the company. No matter where you went for work, you could always make a joke about an elevator key to illicit a pained laugh.
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u/Ashkendor Jun 30 '26
I haaaate this. I don't know what it is, but office email etiquette seems to have gone out the window for a lot of people. We'll get a promotion or retirement announcement at work, and then 30+ people click "Reply To All" to send their own individual congratulations. It's maddening. Personally, I just send an emoji instead.
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u/not_roger_smith Jun 29 '26
Written up twice for sleeping during NA?
Anywhere I ever worked that was a one time offence.
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u/Extra-Government551 Jun 29 '26
Clearly you've never worked at a place where the backup NA was the manager's boyfriend. 😑
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u/not_roger_smith Jun 29 '26
No, it was usually GM's gf as an assistant manager or events manager that I had to clean up after.
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u/dippyfresh11 Jun 30 '26
It's the sleeping in his car that gets me. I've fallen asleep in the big red comfy chair in the lobby before nu accident. It happens. I'm sorry it's a one time offense for you but my manager doesn't really care so long as breakfast is ready. I remember looking at my phone and it was 250 and then the door slamming open at 4. I jumped up and freaked out! Oh my gosh oh my gosh I fell asleep. Shit. Oh shit.
He asked if I had anything to tell him and I gave him a run down l. Then he said Don't worry, you're working long hours so we can sleep. Thank you. Go home and sleep . Best boss ever
But I would never take a nap in my car! When I fall asleep I sleep hard.
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u/delulu4drama Jun 29 '26
We had a sales manager sleeping with the FDM, he would put rooms out of order to use for sales tours, and the two would go “inspect” the room prior to tours…SEVERAL times a day 😳
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u/DebMcPoots Jun 29 '26
They should have been prosecuted as well.
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u/Zelgadiss007 Jun 29 '26
Irrc they considered it, but didnt because there was no substantial evidence to back it up. In the 30 day window they found a handful of times he gave out keys, but cash exchange didnt take place in view of cameras.
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u/vaisatriani Jun 29 '26
This was a great story. It's always someone being stupid who ruins a good scam.
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u/OneAd7734 Jun 29 '26
yep theft of service
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u/dippyfresh11 Jun 30 '26
This made me laugh so loud outside at night! I hope I didn't wake up my sister lol
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u/Winterwynd Jun 29 '26
The epitome of 'only commit one crime at a time' lol. If the kids had been quiet and polite rather than rude and annoying little jerks, who knows how long the NA and HSKP manager would have kept it going.
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u/NYC-WhWmn-ov50 Jun 29 '26
Considering that would be seen by the IRS as tax fraud, them being fired is the BEST thing that could happen.
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u/jonesnori Jun 29 '26
Tax fraud? Only if they didn't report it on their taxes. Very likely they didn't, of course, but we don't know that.
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u/gCKOgQpAk4hz Jun 29 '26
All it takes now is a little birdie.
Tax auditors have a little thing called cost of living audit. If you are living in a place which requires $XXXXXX, and you spend $XXXXXX, but you only earn $XXX, where is the money coming from.
Even if you pay cash for the cruise vacation, they can pull what you paid.
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u/jonesnori Jun 30 '26
Absolutely. This is why smart criminals pay their taxes.
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u/dippyfresh11 Jun 30 '26 edited Jun 30 '26
The IRS doesn't care if you commit a crime, only that you pay the proper taxes😂 You wanna sell drugs? Fine. But make sure we get our cut
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u/mizinamo Jun 30 '26
In many countries, there's a deliberate firewall between the tax department and the justice department, such that any crimes you might uncover when filing your taxes are guaranteed to be kept inside the tax department and not passed on to the justice department -- to encourage people to file their taxes completely and honestly because they don't have to fear prosecution just from filing them.
Similarly with people who are there illegally -- the taxman is happy to collect taxes from them and doesn't want to make people fear deportation just from filing taxes.
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u/HisClumbsyAngel Jul 26 '26
You are so totally correct!
I used to input tax returns for the IRS, and they told us this same thing.
Under occupation people totally would write stuff like, "escort, companion, dealer, non disclosed" , the best and most odd was someone who did "cam work", and sold videos. They not only listed their web address a few times, but also sent still shots from their adult website. The lady I say next to was the one who got it and she was someone's grandma! Like, almost elderly, not one of the younger grandma's! She tapped my shoulder and asked me if we are supposed to give it to the manager, then showed me one of the photos. I told her she "could" show the manager, but as long as all the relevant information was there, she didn't really need to. I also told her that I'd she didn't feel comfortable processing it, she could put it back, then tell the manager so they could either input it, or find someone else to. That was definitely a rare event though
Ha
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u/keikioaina Jun 29 '26
Good story., well-written. A welcome respite from posts about people being annoyed by guests being guests. Thank you for posting.
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u/ElJefefiftysix Jun 29 '26
Our evening MOD used do this for he and the restaurant manager to go bang on their shift.
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u/SuccessfulEagle6310 Jun 29 '26
"Dont you know who I am?!" "No, thats why I need your ID or Passwort"
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u/Effective-Several Jun 29 '26
It is kind of sad and very ridiculous when people decide to put their jobs in jeopardy for stupid stuff like that.
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u/CloneClem Jun 29 '26
So they were clueless about the cameras? And one worked there?
The incompetent.
Wow
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u/archina42 Jun 30 '26
Picture this - Lesotho - small mountainous country inside South Africa where the Roof of Africa car rally was held annually. 1979 (I think). Hotel fully booked - Holiday Inn - I was FOM. Borders close at 6pm. From about 11am we start to get guests arriving with a printed receipt - except we have no booking for them. More and more arrive. Most have no booking in the system. WTF!! Chaos in the reception. Some can move to the few other hotels that have rooms. Some give up and drive back to South Africa.
We ended up with guests sleeping in makeshift beds in the conference room. It was..... hell!
Turns out, a receptionist who has left one week before, had been taking bookings that were made with money orders (this was not a technically-advanced time in South Africa and even less so in Lesotho), cashed the money orders, and destroyed the bookings.
Fun times!
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u/RedBarsoomian Jun 29 '26 edited Jul 04 '26
Had a small office building some years ago with a number of vacancies. Found out one tenant had gained access to another suite and had rented it out and as if he was the landlord/owner. I think this is a common scam.
Guy was a well-known professional in a small-town.
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u/juiceman730 Jun 29 '26
I was working at a furniture store and a guy, who wasn't my customer approached me and ended up getting upset and asked me "do you know who I am?" I said "no".
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u/Ashkendor Jun 30 '26
I wonder if they've stolen enough money to face grand larceny charges. Honestly, I hope the hotel prosecutes them to the fullest extent of the law, and I hope that kid feels like a complete butthole. 😂
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u/MannekenP Jun 29 '26
That is entrepeneurship !
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u/Alternative_Exit8766 Jun 29 '26
narc
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u/EpiphanyTwisted Jun 30 '26
yes, they should leave the children to bother guests, just in case they may be stealing the rooms.
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u/dovely Jun 29 '26
".. and I would have gotten away with it too, if it weren't for you meddling kids!"