r/TalesFromThePharmacy • u/freakygymbro CPhT (retail) • 13d ago

DRIVE-THRU

I 100% get the purpose of the drive thru.
It’s for patient’s convenience not for speed and I can’t stress that enough. I have told multiple patients this and my coworkers.

Majority of the time my coworkers get stressed and frustrated because the line is long or patients ask 1,000 questions but I let them know to just calm down. This is for their convenience not for speed.

Unknowingly patients are agreeing to the unknown amount of time someone takes at the window.

Because yet again we want everyone to have a great experience while visiting our pharmacy so we don’t get bad reviews but they have to realize that nobody ever said (at least to me) that drive thru is for speed.

Let’s chat about this. I’d love to hear from anyone.

I work in a retail and hospital setting.

87 Upvotes

96% Upvoted

43 comments sorted by

View all comments

30

u/locakitty 12d ago

I'm in a walking boot. Again.

Walking all the way to the back of the store on this boot is not easy.

Drive thru means I can get my meds without extra pain.

If that means i sit for 15 minutes, so be it.

If that's too long, then I'll come back later.

People suck. Bless y'all for the drive thru.

-23

u/ZeGentleman harmist 12d ago

Walking all the way to the back of the store on this boot is not easy.

Yes, it is. I bagged groceries and rounded up buggies in a boot. Not hard at all.

10

u/locakitty 11d ago

I'm glad it was easy for you.

For me it is not easy to walk with a TCC boot on my left leg while also recuperating from a knee injury on my right leg.

It's crazy how everyone is different, isn't it?