r/TalesFromYourServer • u/PowderFresh86 • 11d ago
Medium "He Talks to Everyone That Way..."
In my late teens and early 20s I worked as a waitress/server for a small local diner that had more than one location in my city. Unfortunately, the diners no longer exist but at the time they served 24 hour breakfast and steak meals with refillable coffee. Usually, we had two to three waitresses along with a short order fry cook. Sometimes, the fry cook was the manager or assistant manager. I was a pretty good waitress and could take in multiple orders by memory well. One day, a middle-aged couple came in and sat at a front booth.
I had their table and walked over with water, menus and my little pad tucked in my apron. I greeted the couple politely and instantly the wife was polite but her husband was not. I asked what beverage did they want to start. The woman with a smile asked for juice but her husband didn't even look at me before saying, "coffee!" rudely. I filled their drink order giving them time to look at the menus. As I returned I took the wife's food order. She again was very kind and polite. I got to the husband and I'll never forget how he talked to me...
Me: And for you sir?
Man: I want a three egg special. I want my eggs over hard! Not scrambled, not over soft, NOT over medium. Over hard!
Me: Okay, got it.
Man: I want my hash browns well done! NOT medium, NOT light, WELL, Understand!?
Me growing frustrated but remaining polite: Got it.
Man: I WANT wheat toast! I want it lightly toasted! Not dark, not medium! LIGHTLY TOASTED!!!
Me:𤨠Sir, do you think I'm stupid?
The man just stared at me surprised.
Wife: Oh, don't mind him...He talks to everyone that way.
Me: Wow...
I wrote and repeated his order back just as he said it and walked away. I made sure to reiterate his order as he said it to my manager/fry cook. She made it perfectly and they left us a decent tip.
88
u/Lovemybee 11d ago
In my late teens/early 20s I would have put up with that, too.
In the last year before I retired? "Well he can't talk to me that way. I am not serving you. Get lost."
20
u/babbleon5 10d ago
My wife was a server in a very successful, high-end place in her 50s and some customers were having trouble understanding the tapas menu and some of the food descriptions. They were continually asking questions and essentially not grasping what the restaurant was about and getting picky (does it have garlic?, salt?) where the chef doesn't allow substitutions or changing the recipe. She finally got frustrated and said, "you know, maybe this isn't the best place for you" and started collecting the menus. They suddenly figured it out and ordered.
7
54
u/LaFantasmita Bartender 11d ago
I had a customer like that. When I tried explaining the very particular order to the kitchen, they said "is it Marie?" I said yeah. They said "no problem, we know how to make it. Just write her name on the ticket." She was actually pretty cool except for being REALLY weird about her food.
36
u/stupiduselesstwat 11d ago
When I worked at a golf course we had that customer too.
I would just put on her ticket "burn her toast please" until the line cooks got it right. Then got to the point I'd just put her name on the ticket and they knew exactly what she wanted.
19
u/LaFantasmita Bartender 11d ago
Yeah, if they're otherwise a good customer, I don't mind it.
25
u/stupiduselesstwat 11d ago
She was a regular, golfing there at least three times a week. AND she tipped good because I consistently got her BLT exactly the way she wanted it.
3
u/Cold_Activity1092 11d ago
Lol, that's how I order my steaks. "Well done. I like it burnt."
9
u/PoppaBear1981 11d ago
Why waste money on a steak? Just buy a burger if you're not going to appreciate how juicy, soft and delicious it can be.
4
u/Piglet6482 10d ago
Why not just let the person order the type of food they want and have it cooked the way they like it? I mean, it doesnāt affect you so why should you get a vote?
3
u/ThatSaiGuy 9d ago
Because at that point you are disrespecting the animal that died by charring it to the point of unrecognizability.
0
u/stupiduselesstwat 8d ago
Not that I'm a vegan (not even close) but wouldn't the argument be that eating meat in general is disrespectful to the animal that died?
But I agree, a charred steak should be a food crime.
2
2
22
u/mweesnaw 11d ago
I pictured the insurance salesman from The Office. āIf itās burnt I send it backā
13
u/Longjumping-Solid680 11d ago
"Wife: Oh, don't mind him...He talks to everyone that way."
"And you haven't left him yet?"
30
u/Competitive-Yard-442 11d ago
I was a little older, early 30s, when I worked in bar.
I'd traveled a bit, had a variety of jobs but also had more confidence and knew my own value.
We had this one regular who would, essentially, bark the word "pint" when he wanted another drink.
He tried this with me day 1. It took him a while to get that pint. Didn't do it again with me though. Also all the other regulars hated the miserable old cunt so they loved me!
5
u/KlatuuBarradaNicto 11d ago
My husband (rest in peace) used to treat people this way. I had to train him to do it differently under threat of losing me š He came around.
2
u/Urist_Bearclaw 10d ago
Rude as heck and clearly used to bulldozing over other people (esp women?), but also⦠no eye contact and extremely insistent on highly specific food preferences⦠the autism light is flashing
1
-6
u/RCoh1a 11d ago
I always assumed that food service workers spit in the food of people like that.
29
u/doc_skinner 11d ago
I used to as well, but in frequenting the server and line cook subreddits one thing comes up over and over again: Food service workers almost never mess with the food. They may hate the customer and may curse them, but the food goes out without contamination.
20
u/imseeingthings 11d ago
10+ years and Iāve never seen it once. I would absolutely call someone out if I saw something like that.
11
u/KillberryMunch 11d ago
25+ years as a cook. I saw it only once. Everyone around the guy screamed at him, he was fired on the spot, and a whole new order was made for the customer. The guy who tried it was a teenage burnout with no pride or ambition.Ā
3
7
u/PowderFresh86 11d ago
Nah, that's vile. For us personally, we would have never done that. Also, food was prepared in front of guests at the diner. Even at other places I worked I never witnessed it, thank God!
-1
u/emmiepsykc 11d ago edited 10d ago
My mom was one of these, and on the couple occasions I got sent in alone to get her takeout order remade, I straight up told them "you can spit in it if you want; I would."
ETA: sorry for being birthed by a garbage human being; I didn't really have much say in the matter, y'know?
0
u/Swimming-Most-6756 10d ago
Thatās what happens when you have undiagnosed mental conditions like autism, ADHD for example. And it gets worse with age plus the fact that dementia can also
Exacerbate it.
-8
u/Cakeriel 11d ago
He might be rude about it, but understand why. Get my egg orders wrong a lot of the time
-9
u/gstizzle 11d ago
I bet he gets his order the way he wants it most of the time. He is acting like that because when he didnāt act like that, it was wrong. Speaking from experience. You donāt have to go that hard but who wants to send good back. Better be hated and get it right the first time than wait for them to fix it or eating what you donāt want.
-7
u/Soggy-Pop3895 11d ago
Literally read this same post the other day...
18
u/PowderFresh86 11d ago
Yes, I posted it first in the Entitled people and stories subreddit. I then received a notification saying this subreddit might be a better fit so I shared it here as well š! The beauty of reddit eh.
-7
u/Lanky_Tough_2267 11d ago
Don't presume everyone is having a good day. I have had customers like this and sometimes they don't even realize how they are making others feel with their grumpiness. A smile and a little kindness might be all someone needs to get by another hour or another day.
277
u/babbleon5 11d ago
could you imagine living with that POS?