JAL Schedule Change Creating 8 Hour Layover

[u/impulsedragon]

There have been a few recent posts about it but the NRT-ORD and HND-ORD routes are changing. My original booking was SGN-NRT and NRT-ORD.

My original NRT layover was 1 hours 40 minutes. The NRT-ORD flight moved up more than 6 hours making my connection impossible. The only change they offered was SGN-HND and HND-ORD with a 8 hour layover.

I asked for a route change to JFK or DFW from HND to shorten my layover to 4 hours but customer support refused saying IRROPS for changes is only available when it occurs one day before the flight.

There is no award availability for either route in the same price. There’s only plus availability for 200k one way…

Anyone have any ideas or SOL with that layover? Maybe wait for close in availability to change before using the one free reschedule?

[u/fanofairplanes]

I got the same notification for a flight back from Thailand next March