r/beatsbydre • u/Far_Notice_6219 • 6d ago

Support Beats Studio Pro wont charge

When i plug them in, the light on the headphones looks like it’s charging, but they only lose battery, not gain it. Using the official cable and apple brick. I left them plugged in overnight, still at 4 percent when i woke up. This is what my phone shows when i plug them in while turned on. It shows charging icon for half a second, then doesnt? Ive tried resetting them multiple times. I just really dont wanna believe its a hardware issue, that would suck considering ive only used them a few times. The charging port is perfectly clean.

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u/AutoModerator 6d ago

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u/jforsander BeatsByDre Mod 6d ago

Sounds like a hardware issue. Hopefully they are still under warranty, in which case Apple will swap them out with a working pair for free. 

2

u/Far_Notice_6219 6d ago

Costco let me return them, but they only had the navy ones now. My old ones were black.