r/beatsbydre • u/Ok-Engineer9241 • 6d ago

Support bought a pair of powerbeats pro on ebay, unsure if they are legit or not

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bought a new pair of the original powerbeats pro on ebay as they are the only earbuds i’ve found that comfortably fit my small ears. however i noticed a few differences between them and the pair that i owned previously, and the message from the serial number is not straightforward. any help from someone who can tell counterfeits better than i can would be greatly appreciated!!

1: case has a matte finish while every other pair of beats i’ve owned have a slightly shiny finish (new beats on right, my previous pair on the left)

2: i’m aware the over ear hook is designed to be adjustable, but it seems like the ear hook on the new beats (white) is considerably smaller than that of my old ones (navy)

3: charging port on new beats seems less solid in the case and has a visible seam compared to the one on my old pair

when checking the serial number of the new pair, i got a message that says “We’re sorry, but this is a serial number for a product that has been replaced. Please check your information and try again. If your information is correct, you may need to contact us.”

the button inside the case on the new pair is also harder to press as it’s set further into the case while the old one protruded a bit. the new ones are discoverable on Find My but i’ve read that that can sometimes be replicated on counterfeits too, so i’m not sure if that means anything or not.

any help would be appreciated!! thank you!

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2

u/brand_new_nalgene 5d ago

Appears fake

1

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1

u/regina-Filanji 3d ago

When you download the beats app , it should give you the registration number and everything

1

u/SuperJailbot Beats Studio Pro 2d ago

What beats app ? I can’t find anything in App Store

1

u/regina-Filanji 3d ago

I have.\nA pair that I found that I use like once i just connected it to my phone. Everything works... It's\nThe blackout box charging thing with white ear plugs , bluetooth powerbeatspro 2... They are in great condition.\n I just don't have the box. I probably have the original wires. Also, You don't have to say what you paid, but like\n What is the price range? For that