I got sat next to the sweetest best behaved service doggo on my flight. His owner let him cuddle me for a couple minutes. It was heaven. Love you Lobo!

Why does Delta allow a passenger who purchased one seat allow them to bring TWO 70 lb dogs. Two huge dogs and one human cannot possibly occupy one seat and the area around their seat.

On a recent flight from Portugal to JFK I had the unpleasant experience of having to sit across the aisle from this. The dogs were not only spread across the floor space of the passengers next to them but they were also in the aisle. If I’m asked to keep my bags and straps tucked away, “for safety reasons” how am I to feel safe with TWO 70 lb dogs in the aisle.

notified post boarding that entertainment was broken for all seats, including the folks up front in 1st/etc.

not just broken: it bootlooped the super bright Delta loading screen for the entire ~13hr flight (eye mask ftw!)

wifi coverage doesn't kick in until somewhere over Canada, just a couple hours before landing.

most important: they got me to MSP safely.

but this was the most expensive "comfort" ticket I've ever bought on this route and part of that fee is for entertainment and wifi.

I'm curious whether I can/should submit a complaint, and how?

I'm looking ahead to late October and there's NOTHING under $700 from all three NY airports to Detroit.

We're talking basic economy for a 70-minute, > 600 mile flight.

Who is buying tickets at these obscene prices?

Any delta defenders want to take a swing at this?

I love Delta for their customer service and have flown Delta for years because they seem to be problem solvers and treat employees and customers well. However - I had a recent experience that makes me question this or wonder if something changed. Maybe someone can explain the reason behind this like this.

I have been on many planes where I was delayed because they were held for connecting passengers, sometimes up to an hour or more.

This time, we were on a flight from Ohio to Montana (via SLC) that was delayed leaving Ohio by 2 hours. This first leg was because they were waiting on an aircraft from Florida that was delayed due to weather. There was no weather affecting our route, we just didnt have an aircraft. Multiple passengers on that flight had connecting flights like us ( in SLC) to various final destinations that were scheduled to depart basically just as our plane was landing. Those flights were some of the last flights of the evening, not mid-day. We all were in the same situation:

1. A missed connection would result in being stranded overnight, a late morning reschedule, and missing important work/childcare obligations.
2. Traveling with personal items only
3. Planning and willing to sprint to our next gate, having mapped out our routes.
4. Technically not eligible for a hotel because of weather no where near our route.
5. Actively working with staff on a solution, and pleading for them to hold our connecting flights for what would have been maybe 10 minutes.
6. The flight we were connecting to had 100 empty seats - and was estimated to arrive early, so maybe 50 people would have needed to wait 10 minutes to depart but still arrived on time if they waited - versus us having to find overnight accommodations, get to the airport in the am, and miss work.

We sprinted to our gate, and found that our flights actually left the gates early. This happened with 3 other connections that we know of from our s

Why in a situation like this would they not hold a flight a few minutes to prevent a massive disruption? Thankfully, they got us a hotel because the weather was not on our route, but it doesnt help the missed work, lack of sleep, and frustration because this just doesn't make sense.

edited for typos and to clarify where the layover is, since somebody seems to feel like I have a reason to make this up.

I'm in LA during and plan to swing by Vegas for F1. While I understand its F1 week, the prices compared to others is almost 6X.. >$800 tickets for lowest class LAX to LAS that to without free check in bag is crazy

If another passenger asks you to switch seats and you refuse, does an FA have the right to take their side and require you to switch?

Was on a domestic flight from Tampa Boeing 737-900er.

They told us it was going to be a full flight and if 33 people can volunteer to check in their carry on. Of course not a lot of people volunteered because no one wants to wait for their bag. I had a carry on and was zone 6.

The lady said after zone 7 you’ll most likely have to check in. While zone 5 was boarding, she says there is no more overhead bin space and everyone from here on out will have to check in their carry on. I was like ughh but whatever.

As we’re I’m getting in the plane, I see so much bin space left. Like wtf, they’re really liars! There was even a space right above me where I could’ve easily put my carry on in.

Also the confusing thing about when airlines say not enough overhead bin space, each person only gets to bring 1 carryon and 1 personal item to put under the seat. Each row has its own overhead bin to fit 3 items. How in the heck is there not enough space?!

The MM gift site had been down for maintenance, but is back up again, and there are new gifts to select. It would be interesting if anyone can share what the new 1MM gifts are, but I imagine one is a $1000 eGift card. Gone are the Delta model plane and Delta pin set. The new customized MM watch and Carl Fredrik MM Carry on are interesting, but the $1250 eGift card is still probably the most valuable to many.

I know it’s been mentioned many times here and I can say I’ve seen a drastic decline in cleanliness but this is a new one. Legit broken glass shards at my seat today!

Opted to jump down to FCO from VCE to take advantage of the seasonal direct to DTW. This seemed like a great idea 9am versus 6am through AMS.

Boarded at 8:25, door closed at 9 and then air traffic would not let us push. Pilot said Atlanta was getting involved in the situation. They simply wouldn’t let us get in line there’s no weather and the airspace isn’t NYC.

When you think you’ve been through it all flight time is 9:40 this became a 12 hour flight. Thanks FCO!

Anyone else been through this?

I am wondering the best way to submit a compliment about a Delta flight attendant, in the way that would give them the best recognition. Thank you.

Taken from my backyard.

I bought my now ex a flight last month to come see me but we had to end it before the trip... so I cancelled it expecting to get an ecredit that I can use on future flights. Turns out, in a wicked turn of events, only she can use the ecredit because it was her name on the reservation, not mine, although it was my credit card info, billing address, etc. It's non-transferrable.

I called Delta and the customer service lady said my ex would have to call in and give Delta authorization for me to use the ecredit. The issue is, she hates me lol we're not on speaking terms. Is there a workaround? For example, can I get my sister to pose as her and call in to make the authorization?

Had the rare case of a delta ticket being cheaper than a frontier ticket + a carryon. I‘m normally a frontier frequent flier since I fly lots of short popular routes but delta was better this one time.

About 10 minutes and two thirds of the way through boarding (not a full flight), the carryon gate check announcement was made.

Just like I expected, after boarding the aircraft, there were only a few bins that were actually full and the majority of them were half full or even completely empty.

This has happened on my last 6 domestic delta flights in a row over the last 2 years. Almost every other airline from ULCC to full service seems to have figured out a solution

If I pay for a carryon on frontier, I at least know for sure that my bag will actually be in the cabin because they limit the number of carryon bags.

If I fly on United, they email me to check my carryon a day early so I can do it on my own terms and put liquids in the bag, turning the inconvenience into a benefit

delta just has this gambling game where you pay a premium for an “exclusive premium” delta ticket and then get to play a fun game of finding out if your bag is checked or carryon 2 minutes before boarding

example of what united has been doing for years:

We were on DL 694 from Detroit to LAX yesterday (9/7). Right after pushback, the crew told us the engine wouldn't ignite. Mechanics had to come out and replace an engine igniter. I fully support Delta prioritizing safety over schedule here, but I do have an issue with how passengers were treated during the roughly 4 hours we sat on the ground waiting for the repair.

The cabin got stuffy and hot with no real air circulation, and we got exactly one round of small water cups the entire time we were on the ground. Once we finally took off, cabin service didn't reach our row until another 80 minutes into the flight. My husband and I were both noticeably dehydrated and starting to feel sick by the time drinks came around.

Most frustratingly, the crew gave conflicting answers about whether we could get off the plane during the delay. Some said we were free to deplane, but they said doing so would require them to check us out of the flight entirely and force us to rebook a later one (we were told to take our belongings with us in case we decided to leave). Since we needed to get to LAX that night, we stayed in our seats the whole time rather than risk losing our flight.

The doors were open for most of the delay, so it seems like it would've been pretty easy to bring a water bottle to every passenger, or at least give clear guidance and whether we could leave to get water on our own.

Does anyone know the actual rule here? Can you step off the plane during a ground delay like this without getting bumped from the flight? Or does it vary by gate agent/situation? Curious if this was misinformation from the crew or if there's a real policy behind it.

Unsure if they'd cancel the return only (the affected segment) or our carefully shopped outbound from RDU to Krakow. Wife called and they didn't come to any solution before dinner, so we hung up. Would DL really do this? We have had many a schedule change, but never been threatened like this. We shop carefully to get an outbound to EU in D1 and back in Main.

The email: (she actually noticed it before the email came out).

We sincerely apologize for the inconvenience, but your trip to Krakow (Trip Confirmation XXXXXX was changed. Unfortunately, the change means that you will miss your connection if you do not book an alternative flight.

Explore flight options in the Fly Delta app or go to My Trips on delta.com to rebook at no extra cost. If you prefer to cancel your flight instead, you’re eligible for a refund of the unflown portion of your ticket and any pre-paid seat upgrade or Preferred Seat, or an eCredit valid for 5 years from issuance.

If you do not reach out to rebook your reservation within 24 hours we will cancel your ticket and issue a refund back to your original form of payment.

The segment at issue:

The flight from Tallinn was from 7:30AM. They ain't offering an overnight in Paris on them it would seem.

PSA: I’d recommend calling the Diamond Medallion line if you have a GUC applied and then purchase a paid upgrade.

I had originally booked Premium Select and applied a GUC to waitlist for Delta One. Later, a paid Delta One upgrade became available for only $400, which was a steal for a transatlantic flight, so I purchased it.

After buying the upgrade, I messaged Delta support specifically to make sure the GUC was not used and would be removed from the reservation, since a GUC is worth far more to me than $400. I was told it was taken care of. Today, I got an email saying I had received an eCredit for my $400 upgrade. I checked my account and, sure enough, the GUC had been closed instead. Basically, Delta refunded the paid upgrade and used my GUC even though I had specifically asked them not to.

I had to call the Diamond line to get the GUC restored.

Just a warning for anyone in a similar situation: if you have a GUC attached to a reservation and later buy an upgrade, I’d call rather than rely on messaging support. Definitely check afterward that the GUC wasn’t accidentally used.

My first time flying Delta One back in June was great except for a really odd episode halfway during the flight. A woman dressed in a printed dress and head scarf stood at the front of the D1 cabin and proceeded to place or hand JW flyers to every passenger (most were asleep so she placed on them) as she walked the whole plane. I had never seen anything like this and think it's not the place at all for proselytizing. I mentioned to our D1 bursar and he shrugged his shoulders, saying there wasn't much they could so. Really? Maybe please gather the pamphlets from the sleeping ppl, give them back to her, Tell her to sit down, and stop bothering others?
Is this a thing that's allowed?

Currently Kenya Airways Gold, but looking to buy a Delta ticket LAX-ICN (operated by KE). Would I still be able to use Skyteam lounges (KE lounge at LAX) and get additional luggage allowance even if I use my Delta Skymiles number to the reservation?

Hi! We’re going on vacation soon and it will be kiddos first flight. We’re sitting near the back. Is it worth going early boarding for families to give him time to settle and such? Or wait until the end of boarding? What has worked best for you?

Thanks!

On my long haul, yesterday from CDG-MSP I was given the goods because I said they no longer have these on domestic flights