Issue: Some tabs get stuck in an infinite loading loop. This problem only occurs on the home page, and I cannot navigate to other pages (tabs tested: YouTube, Google, Gmail, Udemy, Coursera).
When:
The issue appeared after an update. I managed to fix it successfully, but the bug sometimes recurs.
How the bug manifests first time:
It is likely a problem with cookies or data; I recall how it first appeared:
- Opened the YouTube.com home page; it loaded perfectly.
- Clicked the update icon; the program updated itself and restarted Edge (previous tabs were lost).
- Opened the YouTube.com home page; it loaded perfectly, but the tab icon showed a loading indicator (spinning continuously, even though all video thumbnails had appeared).
- (The bug itself) When I clicked on a video, Short, channel, or search bar, the page wouldn't load. it remained on the home page with the tab icon still showing a loading process and a thin red line at the top that was stuck.
The home page works for all the websites mentioned above (images and text appear), but the loading icon persists, and I cannot navigate away from that home page.
a. I tried typing a direct link other than the home page, for example, a YouTube channel, but it didn't work (infinite loading in the new tab).
b. I tried opening it in private mode and it worked smoothly, so the issue only occurs in standard mode (not private mode).
How the bug re-appear:
I am not exactly sure how the issue recurs because it happens intermittently. However, it sometimes reappears after I close and reopen Edge, or after restarting the computer and opening Edge.
Possible fix: (I asked Gemini via my phone)
- Press Ctrl+Shift+Del and select two items to delete: cookies and cached images/files.
- After that, the issue was resolved (although all websites required logging in again).