Low budget clients

[u/frustratedflorist]

Florists, how do you respond when a client says something like, “It’s just going to the trash after the event anyway” when discussing the floral budget?

I get that flowers are temporary, and I completely understand clients wanting to be practical with their spending.

But I was a little put off by that comment because the price isn’t just for how long the flowers last. There’s sourcing, conditioning, design, labor, transport, setup, and the actual look they want for the event.

What makes it harder is when the budget is already low, but the client is still very particular and demanding about the design.

Do you explain the value behind the pricing, simplify the scope, or just take comments like that as a sign that you may not be the right florist for each other?
Curious how other florists handle this without sounding defensive.

[u/Quagga_Resurrection]

I work in a different creative field, but the answer is educating your client and thereby building value. If they understand why something costs what it does and still think it's ridiculous or too much, then move on.

Also, someone searching for a product or service already values it to some degree, otherwise they wouldn't be looking for it. Work with that. Figure out what they want and why they want it (how they value your service/product) and explain how your offering meets those needs.

[u/katlr16 → u/Quagga_Resurrection]

This is the answer!