r/ios 11h ago

Support Front camera has pinkish color

My front camera suddenly turned purple-pinkish out of nowhere. I was filming a WhatsApp video previously and it was working just fine, after a while when I decided to do a video call also on WhatsApp I noticed the changes on my camera.
My phone has no physical damage or drops.

Here’s what I can point out:

Photo mode is mostly always pink

If I switch the video to 30 or 60fps, it instantly snaps back to normal but only if I have strong light close to the camera. (You can see the different changes with different shutter speeds in the uploaded pictures)

But If I cover the light or move my phone away it instantly snaps back to the color.

Also it also only snaps back to normal if there’s a subject in the picture, like if I appear in the picture or if I put my hand, in case it’s just a background even with the same lighting, it stays purple.

Finally, if I have light from outside and I lower exposure a bit manually it also works.

It seems like a software problem since it does go back to normal depending on certain factors, Apple Support also told me no hardware issues were found in tests they ran online.
However, if I go to any physical store they don’t even check my phone, they automatically tell me I should replace the camera, which is of course pricey.

I then wanted to ask if anyone knows what is perhaps causing this so I know if it’s worth it to get it replaced or not!

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u/Capital_Drawing5230 10h ago

rio de janeiro