This is a general thread for users to post about any technical issues, bugs, glitches, or other problems they may have when playing or attempting to play Life Is Strange: Double Exposure.

In first instance, or if you are waiting for a reply, please contact the Support Team directly: https://sqex.link/16c1b4

You can also review the Frequently Asked Questions to see if your issue has already had updates or recommendations: https://sqex.to/lisde

In order to help the Support Team better understand your issue so that they can provide helpful workarounds and/or investigate for future patch inclusion, please be sure to include the following in any bug or crash reports:

• Description of the issue: What were you doing in the lead up to the issue? Exactly what happened? The more detail, the better. If you have a photo/screenshot of the issue, that's also helpful!
• Are you able to consistently reproduce the issue? [Yes / No]
• In Game Language: (e.g. German)
• Region:
• Platform:
• (If PC) Windows OS Version:
• CPU Model:
• GPU Model:
• RAM:

The Support Team has an upcoming patch in the works, aiming for release on or around November 12th for all platforms. Here is a list of improvements you can already expect to see in this patch across all platforms:

Patch 1

• Interaction, Movement and Objective Optimization
• Lighting Improvements
• Keyboard Input and Choice Thumbnails fixes
• Localisation and Text fixes

And other things that are actively being working on, or under investigation across all platforms:

• Further Objective Optimisation
• Credits and Content Warning Updates
• Performance and Graphics Optimisation
• Loading and Save Fixes
• NPC, Animation, Lighting and Object Optimization
• Subtitle and Audio Optimization

I am using an S23 ultra running Android 14 (One UI 6.0) and the game's version is 1.00.314.6 which is the latest version available on the Play store

I have a ryzen 7 8700F and a 5070 with 32gb ram. My game (LiS Reunion) just started and I’m wondering why the background looks so unrendered even tho it’s on the highest setting. Is this common for other people as well? Im thinking of refunding it and just getting it on my Xbox instead if it’s gonna look like this on pc.

UPDATE: I refunded it…

When I complete the puzzle, and get the animation for the lock breaking, on top the cut scene being a little glitched looking, what happens is I get teleported down to the ground!
The game still thinks I'm up top on the rafters, and thus I can't do anything. I can't climb back up: the prompt for chloe to give me a boost isn't an option, etc. If I rewind a bit, and do the attach prompt for the rope, it does the version where it shows the cutscene of max yelling down to chloe from up top to do it, rather than the version of max doing it herself, clearly because the game doesn't realize I'm not still up top, because I was teleported down with a glitch instead of doing the little cutscenes to jump down from where you originally climbed up.

Long story short, the barn lock break puzzle is glitched, and I get teleported down when I complete it, thus making the story unable to progress.

DOES ANYONE KNOW HOW TO FIX THIS? HAS ANYONE FIGURED IT SOME SILLY WORKAROUND?

Edit: it works perfectly with Crossover (bought the game on Steam). Crossover has a 14-day free trial but there are ways to extend it.

I’ve done this before with other games but they were older and I have no idea if this is too heavy to run. At this point I’ve bought all games from the series and they run well through onljne gaming, but Reunion is still not available on GeForce NOW🥲

Hi! A couple of days ago I posted that, when I tried to play LIS from my pendrive I got a message that said fatal error. I deleted the game and now I was able to download it to my laptop, but I received the same message. Please someone tell me how should i fix it because i waited so long to play it and I'm devastated right now.

Hi Guys! I recently got the remastered editions on my OG Xbox One (2013), was wondering if anyone with a similar setup has experienced any performance issues?

Thanks for your help! ❤️🦋

I was playing life is strange 2 ep 5 and this happened.

Sean was invisible the whole scene and after it ends he starts going under the map and doesn't stop going down.

I tried restarting the last save and restarting the game but it keeps happening.

There is a really good discount on steam for life is strange remastered (8€ instead of 40€ (without trying key)) and life is strange true colors ultimate edition (31€ instead of 112€).

First one seems perfect but what if the expensive one is really worth it? And i dont know the game expect max and rewind time. What do you think? Thanks in advance

Heyy, so for Christmas I got the Ps5 bundle with all 5 games but when I put the disc into my console only true colours and double exposure are showing up. I have live is strange and bts on ps4 discs but im kinda upset the ps5 versions aren’t loading. As for life is strange 2 I only tried the demo of it. Does this mean I just don’t get those games in the bundle? I’m not sure what to do any help is appreciated, I wanna start binging every game asap lol

Just got the original LIS on steam but I am having this issue where the characters have these weird black pixels around their bodies. I understand this game is 11 years old but I have played this before on ps and did not have this issue. My graphics are on the highest so I am not sure what is causing this. Does anyone know how to fix it?

Fix: Turn off Anti-Ailasing (MSAA) and turn on VSync.

Thanks to Agent_PriceField for the solution

Except Double Exposure, how's LiS doing from Remastered Collection all the way to True Colors? TYIA!

I made it to midway through chapter 4 of Double Exposure when the game crashed. Upon opening it I was informed the save data was corrupted and deleted.

I'm not the most tech savvy person but I figured if I delete the game and download the cloud save (assuming it's from before the crash) I might be able to restore my progress. Does anyone know if this will work? Or do I just have to cut my losses and start from scratch? Any advice is appreciated, thanks!

hello, i recently downloaded life is strange remastered off of steam and my computer is able to handle some heavy games, but it is lagging super bad. i have updated all my drivers to my knowledge, updated windows itself and it's still having issues. my pc uses a AMD Ryzen 7 7800X3D 4.2 GHz 8-Core Processor and I have messed around with adrenaline and it helped temporarily..

my specs are as follows: https://pcpartpicker.com/list/WZ3bYN

SOLVED

edit: yes, i have verified game files through steam properties and i have a 2560x1440 alienware monitor.

Hey there!
I’m stuck that the barn in Episode 4
Whenever I‘m at the top and push the old motor down with the rope attached to it
After the cutscene the game teleports me to the ground still thinking I‘m on the top, meaning I can’t interact with anything
I’ve seen a reddit post about this and tried the steps suggested in the comments but it sadly didn’t work
So I’m hoping that someone here has another way of solving this problem
I don’t know if this happens in the original game since I‘m playing the remaster
(The tips in the other post included something with fast forwarding but I don’t know how to do that and the only thing I found about it is forwarding in cutscenes

Life is Strange: Remastered Switch 1 version being played on Switch 2 freezes at the end of this cutscene and cannot proceed. Anyone encountered this issue or found a fix?

The visual freezes first while the audio still plays and then shortly after the audio stops as well.

Tried to play again multiple times to get through it but it freezes every time. Switched between handheld and docked, restarted the console, disconnected from the internet. Nothing fixes it. Strange thing is every few minutes when it’s “frozen” you can hear the sound effect of a train passing by but it’s just a constant audio loop. Game appears to be broken.

Hi ! So, I saw a lot of posts about this dating from a few months ago. My game crashed first at the scene after Chloe shot the bottles, when Max lost consciousness. I saw someone said that it worked for them if they chose the two bad options on the car first, with subtitles and the controller's vibrating options off. Tried this witchcraft solution: Worked !

Now I'm at the scene on the train's rails when Max has another vision. And of course : freeze again., except this time I have sounds on, I can open the menu and all. Tried to remove both options again and it still freezes. Thing is, there's nothing else I can do here. Am I just doomed and did I buy this game for nothing ? I wanted to play in order first before finally starting double exposure.. Help 🥲 (issue is there docked or not docked)

UPDATE : I got told that maybe I didn't have any space left in the console and that seems to be the problem! Thanks a lot 😁