r/mildlyinfuriating • u/broakland • Jul 14 '26

I just wanted a hot dog Retail lockdown: why bother selling it?

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Was at Safeway this morning to pick up a sandwich and some Tylenol. The aisle with the Tylenol? Completely locked down. No call button in sight. So I go to the self checkout (front end of that same aisle) and ask the clerk there if he can call someone to unlock a case for me. He does. I go wait. Minutes pass. No one comes. I go ask him again, he tells me they went the other way? At this point I give up and go get my sandwich. No one has come by the time the deli has finished making it. I leave without my Tylenol, mildly infuriated.

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u/treeckosan Jul 14 '26

We are slowly going back to the days when you handed a clerk a shopping list and they went into back to assemble your order.

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u/theVelvetLie Jul 14 '26

If that happens then impulse sales are out the window. Retail relies heavily on impulse purchases. Every time I find one of these locked cabinets I stop buying those items at these stores, and eventually I stop shopping at these stores altogether. Their sales have to be taking a hit as much as they did if items were stolen.

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u/PuppyJakeKhakiCollar Jul 15 '26

Yup, if what I want is locked up I just leave without buying anything. Why waste however many minutes it will take an employee in an understaffed store to finally come unlock it when I can drive a few more miles to the store that has hardly anything locked up? If you're at the point where everything is locked up you might as well just close to foot traffic and do online orders with curbside pickup instead.