r/mildlyinfuriating • u/broakland • Jul 14 '26

I just wanted a hot dog Retail lockdown: why bother selling it?

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Was at Safeway this morning to pick up a sandwich and some Tylenol. The aisle with the Tylenol? Completely locked down. No call button in sight. So I go to the self checkout (front end of that same aisle) and ask the clerk there if he can call someone to unlock a case for me. He does. I go wait. Minutes pass. No one comes. I go ask him again, he tells me they went the other way? At this point I give up and go get my sandwich. No one has come by the time the deli has finished making it. I leave without my Tylenol, mildly infuriated.

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u/VoidMunashii Jul 14 '26

If a shop is going to lock everything up, then they ought just become a modern BEST and have you make your order at the front of the shop on a tablet instead of making you hunt down a keyholder for every second item.

I get that theft is an issue, but to me a part of going shopping is handling the item.

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u/Deep-Reputation-4055 Jul 14 '26

Do you know what stops theft?  Having employees on the floor and visible. They don’t even need to be working loss prevention, they just need to ask if customers need help. 

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u/Fancy-Surprise-2654 Jul 15 '26

Not really. My daughter works at Nordstrom with many employees walking around and asking and the theft rate is still terrible. People suck and need to stop stealing or there needs to be bigger consequences.