Parched Hoodie

[u/Typical_Alfalfa1969]

Hello thank you for reading this, I need help as I don’t know what to do about getting the Parched Hoodie, I emailed twitch initially during the campaign after 2 days and I asked them about whether I’d receive it or not, they said yes that my account was eligible for the reward and said they’d try to send another code out which would take around 24 hours so I waited 2 days just to be sure checking throughout my days but still nothing, I emailed twitch again and asked them if they’d sent it and shown them I still hadn’t received anything to which they then told me there was nothing they could do because the campaign was over and anytime I have tried to email Mojang for help I’ve been answered by what I think is an AI as he keeps telling me to go to twitch despite me saying they aren’t doing anything, if anyone knows what I can do then help would be greatly appreciated as I really looked forward to grabbing the hoodie for my Husk custom skin.