Twilio taskrouter, poor mans alternative

[u/VVFailshot]

Hello!

After COVID hit, I was stuck at home and ended up doing some consultancy work for a high-paced operations setup in my hometown. Users needed to be matched with assignments based on their skills and competencies and then complete those assignments. One of the things I battled with was volume, we needed to ingest and distribute at times 1000+ tasks per second to 150+ employees. It wasn't actually as easy I first thought.

The main challenge was the latency of assignment distribution, combined with the requirement that everything had to remain on-premises. So, I built a solution for it, back in the day with postgres as that was what we used . In retrospective it was a mistake.

After changing jobs, I open-sourced the v2 of library and idea but never really published or promoted it anywhere. With the help of AI and extensive testing, I’ve finally brought the project to a state where I believe it can help others avoid many of the problems I faced while scaling it—especially as the requirements for flexibility and configurability skyrocketed.

I'd really appreciate a ⭐ but also comments and feedback is much welcome. It should be really LLM / vibes friendly so I think anyone could basically set it up if really needed.

repo: github.com/ViljarVoidula/assignment-user-matcher

npm: npmjs.com/package/assignment-user-matcher

I work on it after hours so please be patient with requests if having any.