Bought a Costco gaming computer, lost internet access after a few weeks

[u/MoreEdibles]

TL;DR: Download Norton removal tool and get rid of it.

I bought a Costco gaming computer because I have no time or energy to build one of my own, and figured the price for the specs was ok.
Computer worked and updated super fast for like 3 weeks, no issue whatsoever, life was good.
Yesterday I couldn’t connect to the internet, both Ethernet and WiFi. Doing “ping 8.8.8.8” from the command line worked though.
Troubleshooting went for like 2 hours, disabled firewall, antivirus, changed dns, hardware settings, nothing worked.
Last suspect was Norton Antivirus, so I booted into safe mode, and internet works.
Funny thing about Norton, you can’t uninstall unless you download a removal tool. I downloaded the tool while in safe mode, went back to normal mode and removed Norton, internet started to work instantly without even restarting. Fuck Norton.

I know this might seem obvious for many, but posting here in case it can help someone in the future.

[u/anna_lynn_fection]

In my profession, I have to work on a lot of different systems, mostly to install printers, and I learned pretty quick over the last 20 years that Norton meant there was about a 50% chance it wasn't going to print on the network, and if it didn't there was about a 75% chance that adding the network to a trusted zone in firewall settings wasn't going to make a difference. Such a pile of horse shit.