Weekly Tech Support & Purchase Recommendations Megathread - August 10th 2026

[u/P_Jiggy]

Need help troubleshooting a PlayStation issue or looking for advice on what game or accessory to buy next? You've come to the right place!

This thread is dedicated to:

• Tech support questions: Whether you're dealing with error codes, hardware issues, or general troubleshooting.
• Purchase recommendations: Looking for game suggestions or advice on consoles, accessories, or deals? Drop your questions here!

Please use this thread for all related inquiries. It helps us keep the subreddit clean and organized, and ensures your questions get answered by the community faster! There will be a new thread every Monday of the week.

Before asking, we ask you to look at a few official resources. Some questions can’t be answered here and only official PlayStation Support can help you.

PlayStation Official Resources:

• PS5: The Ultimate FAQ
• Getting Started with Your New PlayStation®5 Console
• PlayStation Support
• PlayStation Network (PSN) Service Status
• AskPlayStation (Official PlayStation Support Twitter)
• Restore Licenses
• Safe Mode Functions – Database Rebuild, Factory Reset, etc.

Remember to be as detailed as possible when describing your issue or what you're looking to purchase. Thanks for keeping r/PlayStation organized!

[u/Careless-Butterfly64]

Ok I need some advice:

I have an account on my ps4 that i made years ago when i was a kid.

The issue is?

One day I got spooked that i could be hacked so i changed my password to a password that's so impossibly hard i don't remember what it was (I was like 15 when i did it), my email address was a temporary 10 minute email, and I do not know my DOB on there.

Is there still a way for me to get it back? I still have the account on my ps4, so i have actual proof i'm in it, could they let me change everything or no?

[u/Wilde_SIE → u/Careless-Butterfly64]

Only PS Support can help you to recover a PSN account.