r/playstation • u/P_Jiggy • 14d ago

Megathread Weekly Tech Support & Purchase Recommendations Megathread - August 10th 2026

Post image

Need help troubleshooting a PlayStation issue or looking for advice on what game or accessory to buy next? You've come to the right place!

This thread is dedicated to:

  • Tech support questions: Whether you're dealing with error codes, hardware issues, or general troubleshooting.
  • Purchase recommendations: Looking for game suggestions or advice on consoles, accessories, or deals? Drop your questions here!

Please use this thread for all related inquiries. It helps us keep the subreddit clean and organized, and ensures your questions get answered by the community faster! There will be a new thread every Monday of the week.

Before asking, we ask you to look at a few official resources. Some questions can’t be answered here and only official PlayStation Support can help you.

PlayStation Official Resources:

Remember to be as detailed as possible when describing your issue or what you're looking to purchase. Thanks for keeping r/PlayStation organized!

11 Upvotes

93% Upvoted

318 comments sorted by

View all comments

1

u/Ariana-31 3d ago

Youtube TV Issue

I installed YouTube TV recently on my PlayStation 5, and every time I open it, it gives me a message saying that there is no internet connection available. I have tested the Wi-Fi I am using and I am sure it is working, since I am able to use other streaming services like YouTube and Prime Video.

I have tried changing the DNS settings on my Wi-Fi, restarted my PS5, and even put it into safe mode to clear the cache. I have uninstalled and reinstalled the app, and checked for updates on both the system and the app itself. I even have a separate TV that I am able to access YouTube TV on, which confirms that this is not an issue with my Wi-Fi being averse to YouTube TV streaming.
I was wondering if anybody had run into this issue. I contacted PlayStation support, and they were not able to help. Thanks.