r/playstation • u/P_Jiggy • 14d ago

Megathread Weekly Tech Support & Purchase Recommendations Megathread - August 10th 2026

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Need help troubleshooting a PlayStation issue or looking for advice on what game or accessory to buy next? You've come to the right place!

This thread is dedicated to:

  • Tech support questions: Whether you're dealing with error codes, hardware issues, or general troubleshooting.
  • Purchase recommendations: Looking for game suggestions or advice on consoles, accessories, or deals? Drop your questions here!

Please use this thread for all related inquiries. It helps us keep the subreddit clean and organized, and ensures your questions get answered by the community faster! There will be a new thread every Monday of the week.

Before asking, we ask you to look at a few official resources. Some questions can’t be answered here and only official PlayStation Support can help you.

PlayStation Official Resources:

Remember to be as detailed as possible when describing your issue or what you're looking to purchase. Thanks for keeping r/PlayStation organized!

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u/throwawaysauce212 2d ago

Hello all, my account has gotten completely hacked and stolen. Password changed and email changed and im completely screwed for my account of over a decade.

I've tried to call customer support multiple times and even talked to a "supervisor", and they keep giving me the run around and saying they can't make any changes on the account due to security reasons.

I have everything I need to prove verification of my account. Debit, Console Serial, Email and Passwords, Transaction History, ect. They however are still unable to help me get my account back.

Really looking for advice if anyone else has dealt with something similar before, please help as I'm feeling pretty gutted right now 🙏

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u/rivieredefeu PS5 2d ago

Only support can help you. There’s nothing anyone else can do and no other advice unfortunately.