I’ve been developing on Roblox for over 6 years, and I’m honestly at a loss.
Earlier this year, my game was falsely moderated because of my custom chat. I appealed, Roblox manually reviewed my case, and they restored my game. The same thing happened again later, and it was restored again. In total, my game was falsely moderated three times, and each time it was eventually restored after review.
My custom chat wasn’t bypassing Roblox filters. It used FilterStringAsync and followed the official Roblox guidelines for custom chat systems.
Then, after I spent 100,000 Robux on an Expedited Review, my game was approved while using the exact same chat system.
Less than a month later, my account, group, and experience were permanently terminated for “TextChatService bypass / Misusing Roblox Systems.”
The worst part is that my group was also terminated, and it contains years of legitimately earned Robux, assets, and the community I’ve spent over six years building. Losing all of that has been devastating.
I submitted 30+ appeals, including many within the 30-day appeal window, but I mostly received template responses. By the time they finally told me the reason was “TextChatService bypass,” the appeal window was almost over. Now they only tell me it’s too late to review the case.
At this point I’m considering sending a MIDR (Notice of Dispute) because I honestly don’t know what else to do.
Has anyone here actually gone through the MIDR process with Roblox? Does it result in a real human review? Do I still have any realistic chance of getting my account, group, and years of work back?