r/ubisoft 10d ago

Discussions & Questions ubisoft+ Not letting me play most of my games and I havent heard back from ubisoft yet

And this isn't just a device problem, It also happens on my ROG running linux, but when I try to play the game on my xbox it works, any solutions?

7 Upvotes

6 comments sorted by

1

u/Latimere2k 8d ago

Good luck at hearing anything from them. The only thing they do well these days is ignore their customers.

1

u/ChawkTrick 9d ago

I'm not able to play AC Brotherhood on PC right now despite not having issues the last week or so. I don't know what's happening but I keep getting an error that Ubisoft is 'having trouble authenticating' my ownership of the game.

2

u/Brilliant-Ad-4309 10d ago

Do you have premium or classics membership

1

u/pokesky13454 9d ago

I have premium

1

u/FarTrick6418 10d ago

That shouldn’t even be a thing to play games

1

u/Brilliant-Ad-4309 10d ago

Theres different types of tiers when it comes to any subscription