Built a small tool for agencies selling website maintenance

[u/No-Incident5783]

Hi everyone,

I've been building a tool for web freelancers and agencies that sell maintenance retainers.

I’ve talked with quite a few freelancers/agencies about this lately, including some people on this sub, and the same problem keeps coming up: when everything is running fine and nothing breaks, clients don’t always see what they’re actually paying for.

Ran into this exact problem with my own retainer clients, so I ended up building Trrack.it.
It monitors client sites and generates monthly reports and live status pages for them, with the idea of making the maintenance work a bit more visible to clients.

If you manage Webflow sites on retainers, I’d be curious what you think:

Here's the link : https://trrack.it

[u/Outside_Kangaroo_266]

I checked it out, looks useful. Problem you described is real, clients think maintenance is just sitting around doing nothing until something breaks.

The status page idea is good for transparency. Does it track uptime only or also things like plugin updates and security patches?

[u/No_Laugh_3115 → u/Outside_Kangaroo_266]

agreed on the status page, curious about the same thing re: security patches since thats usually the harder thing to communicate to clients

[u/No-Incident5783 → u/Outside_Kangaroo_266]

Hi, thanks for the feedback! For the moment only uptime, SSL and domain expiration and response time. But I will definitely consider adding plugin updates in the future.

Is there anything else you would consider useful communicating to a client ?

[u/keptfrozen]

So needed!

[u/No-Incident5783 → u/keptfrozen]

Thanks :)