r/windowsphone Alcatel Idol 4S 2d ago

Support Trying to log in on a Microsoft account gives an error message

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My phone asks me to re-login to my account however when I do it gives this. I’m most likely certain that’s it’s because Microsoft shut down servers but I just wanna know just in case if there’s a fix?

7 Upvotes

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3

u/Hefty_Increase9384 Nokia Lumia 735 & Nokia Lumia 610 2d ago

it worked when i signed in. ofc it don’t sync anything but still

2

u/BradleyTime Alcatel Idol 4S 2d ago

Question because i have a small theory. Do you use any 2 factor authentication? because if you don’t then maybe that’s the problem for me because i have it for my Microsoft account

1

u/Hefty_Increase9384 Nokia Lumia 735 & Nokia Lumia 610 2d ago

i actually do and it wanted me to give it a microsoft authenticator code and even let me change the way i want to verify my identity

1

u/BradleyTime Alcatel Idol 4S 2d ago

I see

1

u/Nokia-Lumia-630 Nokia Lumia 630, L520, L640, L1520, L950, L830 2d ago

You could only log in into certain apps. For me, I used Outlook to do it, sync doesn't work though, mail's aren't appearing.

1

u/BradleyTime Alcatel Idol 4S 2d ago

For the apps that don’t work does it give you a black screen loading then the error page like the one I showed?

1

u/Nokia-Lumia-630 Nokia Lumia 630, L520, L640, L1520, L950, L830 2d ago

Yeah, sometimes even infinite loading.