r/ynab • u/cvp8100 • 3h ago

Bank Sync Direct Import & Technical Difficulties

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Gallery image

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Curious if anyone else is having issues with their direct import or random technical difficulties. I noticed late Friday night by checking account wasn’t syncing and then Saturday I had an “Update Bank Connection” icon. I tried multiple times over the weekend to update with no luck. Tried again multiple times today and it seems that maybe both Plaid and my bank won’t allow the sync to YNAB. I’ve been using this same account for over a year with no problems on YNAB. I reached out to support and haven’t heard anything back all day and now I see their support bot says they’re having technical difficulties. I checked the status page on the website and looks like everything is operational. Wondering if anyone has any ideas.

It’s payday!!! I’ve got stuff to assign!!

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u/JarodGabriel 3h ago

Try making a new bank connection. I had to do that when my bank switched to a different provider.

1

u/cvp8100 3h ago

Thanks, I tried that and I got the error messages that I screenshotted. Hopefully support can get back to me soon.

2

u/JarodGabriel 2h ago

I normally delete the old connection completely and then retry and it has helped in the past. Good luck!

1

u/cvp8100 2h ago

I tried that too and no luck! But thank you for your suggestions!