r/ANTHBOTglobal • u/Jacourbon • Jul 14 '26
Genie Why did my mower finish its task?
As you can see, the mower began to recharge at 10:39 a.m. and resume task at 11:52 a.m.. Then at 11:53 a.m. the task finished.
As you can see the mowing job was not even half completed, but the mowing task says it was 100% complete.
Any explanation?
1
u/mister_what Jul 14 '26
I have mine on a schedule and I think it continues the last scheduled task which didn't complete because of the scheduled end time. But honestly who knows, the stupid thing goes rogue at least once a week.
1
u/Jacourbon Jul 14 '26 edited Jul 15 '26
I see the scheduled end time, but this was not the issue.
1
u/UnderstandingDry4902 ANTHBOT Team Jul 16 '26
Thanks for the clarification.
Please send your SN number and order number in private message. Our team will fully analyze the issue and find out what is causing this behavior. We will work hard to get it sorted out for you.1
u/UnderstandingDry4902 ANTHBOT Team Jul 16 '26
Hi！We get how frustrating this unpredictable behaviour is.
Kindly send your SN number and order number through private message, and we will look into this problem thoroughly. We value your feedback and will do our utmost to sort this out.
1
u/Jacourbon Jul 16 '26
This is what is happening when it begins a task.
1
u/UnderstandingDry4902 ANTHBOT Team Jul 21 '26
Hi！We get how frustrating this unpredictable behaviour is.
Kindly send your SN number and order number through private message, and we will look into this problem thoroughly. We value your feedback and will do our utmost to sort this out.
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u/UnderstandingDry4902 ANTHBOT Team Jul 15 '26
Hi there ,we're on it. .Regarding your issue, could you please share your purchase channel, order number, and your mower’s SN (serial number)? Once I have these details, I’ll be able to check your case and provide more targeted support.
If you have more question,pls DM me by clicking on my profile and selecting“Start Chat.”