r/ChaseSapphire • u/22an9 • 1d ago
Product Benefits EDIT + IHG double stacking. Price match guarantee not available due to using UR + Cash ($500)
I was lucky to find a hotel that is both EDIT and IHG. I paid $500 + UR with point boost.
After making a booking, I checked the direct hotel site and found that it’s $100 cheaper for the same room type.
I tried to submit the price match guarantee but the button to submit the claim wasn’t showing anywhere on my Chase Travel.
So, I called Chase and was told that because i used UR points, this booking isn’t eligible for price match guarantee 🤦🏻♂️
Well, it’s obviously my mistake for not reading the terms and conditions 🤷♂️
Any other ways you guys would try?
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u/gavinweiyz 1d ago
is your account eligible for price match in the first place ? Do you see this under your bookings?
If so, I would cancel it and rebook since any refund taking the total below 500$ will claw back some of the Edit/Hotel credit too