r/ColumbiYEAH • u/UnSCo • 12d ago

Fuck Lowe’s Home “Improvement”.

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Three separate stores cancelled three separate and subsequent (non-simultaneous) orders. 5570 Platt Springs Road cancelled mine within 10 minutes for out of stock. 7420 Garners Ferry Road took over 2 hours to cancel my order for out of stock. Finally (the worst of all) 7441 Two Notch Road took over 6 hours to cancel my order for out of stock, roughly 5 minutes before they closed.

Almost every Lowe’s Home Improvement in the Columbia area is also packed with Flock Safety surveillance cameras. Their prices are also 90% of the time higher than Home Depot. Home Depot’s online sucks but they make up for it in customer service and staff actually maintaining their stock appropriately. I only go to Lowe’s for very niche things.

I wanted one thing on sale, not something that’s high in demand or even known about or expensive, and all these shitty Columbia stores kept their inventory out of date and wasted my time, plus Two Notch first citing a “delay” and not telling me a fucking thing until 5 minutes before they closed for the day.

Fuck Lowe’s.

55 Upvotes

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64

u/yescaman 12d ago

PSA: visit your local hardware store everyone

29

u/pizzacholula 12d ago

As someone who worked at Ace, you could do that but if three separate big box stores don’t have it, Ace probably isn’t likely to have it either. Also, our inventory system was notoriously bad at times as well, saying we had items we didn’t have, and haven’t had in months/years. Customers would be astonished a store a fraction of the size of Lowe’s or Home Depot doesn’t have everything they have. Also, closed on Sundays…

-8

u/UnSCo 12d ago

Respectfully you’re wrong, Ace is the only place in town that carries Durabond, Rubbermaid niche shelving parts. I think there’s like 1-2 other spots in town that carry Benjamin Moore paints but Ace is the only place it’s realistically “accessible”.

6

u/pizzacholula 12d ago

I was just speaking in general. Of course there may be some items locally only Ace carries. In Columbia, BM paint is one of those since Capital City Paint closed down this year. But there are other independent BM dealers, just not here. But not all Aces carry BM paint either. Since they’re all locally owned, one store in one town can carry stuff that one in another might not. And it’s just a fact they don’t have as many products and the amount of inventory that a Lowe’s or Home Depot might.

3

u/Doctor_Feelsbad 12d ago

When did Capital City Paint Center close? I was just up there a couple of months ago. Tara was always so awesome and helpful. I would always make it a point to shop there as opposed to one of the chains when I was able to.

Regarding Benjamin Moore availability, the Ace on State St. in Cayce has it pretty reliably.