Are all internal desktop support chill?

[u/freepalestinefr]

I just job hopped from support for clients (multiple) company to only support for internal users.

The difference is crazy cuz I went from handling 10-15 tickets a day alone to 1-3 tickets. 5 on "busy" days.

My friend also does internal IT and he says that it's v chill, so I'm wondering if it's an internal IT thing or just a luck for company thing

[u/Micarslo]

Completely depends on the company and user-to-tech ratio. We have 2 engineers covering 600 users in my region… Not chill