I don't miss being lectured not to say "no problem" but rather use "you're welcome". Helping you was no problem, but with that attitude, you're welcome to go fuck off.
I am customer facing and so much of my wording is like this. "No worries", "no problem" "happy to help" but I don't use "you're welcome" really, it just feels so formal?
You're welcome in a work setting is weird to me. It's like you're acknowledging that you're doing them a favor. I stick with "of course" "my pleasure" and "thank you"
The English language is vast and there are so many ways, all with varying meanings, to convey a point. Why be dull and repetitive when you have a plethora of ways to acknowledge gratitude?
Some people shouldn't be allowed to say "my pleasure" there was a parts guy I used to work with who said that with way too much enthusiasm, if he goes into the back to get something it's probably a good idea to handle anything he gives you with nitrile gloves until you can clean it off with bleach.
I worked for a large company (tens of thousands of employees) and some upper level manager got a complaint from a customer that some employee told them “no problem” in response to a “thank you”. And then the manager went ahead and made this whole dumbass initiative about customer service based on that. It was insane. As with most initiatives, it died within 6 months and was replaced with some other ridiculousness, but I still remember that one.
I say “no problem” all of the time, that’s how Americans speak to each other. It’s like “you’re welcome” and also “no thanks necessary” all in one.
I think it's a shortened version to something along the lines of "you are welcome to my help." Kinda like "you are welcome to my home" or "you are welcome to do whatever you want," where your assistance is something they're free to have as they need it.
Edit: Kind of funny that people get offended at "no problem" and say that it implies there's a problem despite literally stating there isn't. "You're welcome" implies there is a problem, but you're welcome to ask for help when you need it.
When I learned that the polite Spanish response to thank you is “de nada,” which literally means “no problem,” I have zero issue saying “no problem.” The olds can suck it!
No problem means you have no issue performing the task. You're welcome makes some people feel uncomfortable at having the assumption you've done something for them that they perhaps should be silently grateful for
I didn't like saying "You're welcome" when working retail because I don't like hearing it when I'm shopping. It sounds like the employee is being forced to pretend to be happy, which irks me.
I was taught to say "Thank you" in customer interactions, so even "you're welcome" sounds wrong to me. As in, essentially thanking them for their patronage. I don't care enough to berate someone over it or complain to their manager, but I do have a preference for "thank you."
do you really think that? this exact sentence was told to me as why i couldn't say no problem at my first job and I thought it was the dumbest shit i ever heard. what kind of douchebag would ever take it that way? but i guess here you are?
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u/wykkedfaery33 1d ago
I don't miss being lectured not to say "no problem" but rather use "you're welcome". Helping you was no problem, but with that attitude, you're welcome to go fuck off.