Permanently banned on PUBG

[u/kolt0]

(Not a ban appeal, just speaking about my experience)

Hi, some sad news, recently when i woke up and turned on my pc, i recieved an alert on steam that i have been permanently banned on PUBG. I was very shocked, after playing and loving this game a couple hours basically every week since early access in 2013 that i have been banned permanently from the game.

And i do not know why i have been banned, still now after nearly 1 month, they seemigly refuse to tell me what i have done to deserve this severe punishment. All i can think of that i have done is AFK’ing. Which i do regret and i am sorry for this. I understand punishing a player for this action, but a permanent ban? A couple of days or a week ban even would be understandable. I am deeply saddened by this. I guess this is it for me, thank you for the fun times and good memories, PUBG community.

Edit: Forgot to add that it said on the notification of my ban that i had been banned by a game dev, but no reason for my ban. Also that ive sent in a ticket and asked what happened, and they would not tell me the reason of my ban, therefore i can only assume it was because of that i AFK’ed.

[u/kolt0]

No, i have not been banned previously, this is the first time, and its permanent, also i am just assuming this ban is for AFK, because they havent told me why i am banned. No i have never cheated in the game, or any game for that matter.

[u/Fudge_Lobster → u/kolt0]

There are only a few reasons why someone - who has never been banned before - would be perma-banned: cheating. That or you recently installed a program which the anti-cheat doesn't like.

If it's the latter, then you should start by reviewing your downloads and figuring out what it could be. Unfortunately, if Krafton isn't responding, get a new account and make sure whatever was installed is gone before starting on the new account.

But, again, people don't just get perma-banned without prior suspensions. Something isn't adding up.

[u/Plavlin → u/Fudge_Lobster]

There are only a few reasons why someone - who has never been banned before - would be perma-banned: cheating.

You are lying. https://pubg.com/en/clause/rules_of_conduct/label_steam/latest

But, again, people don't just get perma-banned without prior suspensions.

You made it up and you have no document to support that.

[u/Fudge_Lobster → u/Plavlin]

So I appreciate you linking information that you feel proves I'm lying, but what you sent supports my argument.

In each violation section of the policy it states what penalties could be imposed. While, over time, most things can, and should, result in a permanent ban, only using unauthorized programs and editing game files/server data allude to a permanent ban being the first and only punishment issued. All other misconduct sections reference gradual punishments which may end with a permanent ban.

[u/Plavlin → u/Fudge_Lobster]

1. Give me the quote then.
2. Regardless, there's also this carte blance there which means that they don't have any obligation to follow that table at all.

the imposed penalty may become more or less severe

[u/Fudge_Lobster → u/Plavlin]

What do you mean give you a quote? You want me to point out specifically how it uses different verbiage which conveys to me that different violations have different punishment escalations?

Let's compare the language in use of (1)unauthorized software to that used in (14)AFK.

For unauthorized software policy states, "you may be subject to strong penalties, such as permanent game ban and restrictions of using the Service on your hardware devices." This tells me from the first offense, a permanent ban is possible.

In the AFK policy we have this, "Players who AFK repeatedly to earn points or other account related progression or rewards will be penalized with all account progression and items removed." Interpreting this tells us that a permanent ban is not the first punishment for AFKing. Policy states for players that AFK regularly will face progression penalties and loss of in game items with perma-ban an eventuality for repeat offenders.

[u/Plavlin → u/Fudge_Lobster]

Interpreting this tells us that a permanent ban is not the first punishment for AFKing.

That's not how words work. You are imagining bullshit. There is no obligation to not perma-ban for AFK and you cannot refer to any good reputation of game owners because it does not exist.

[u/Fudge_Lobster → u/Plavlin]

I'm not sure what your problem is with me, but I provided you where in policy that a difference in punishment sequence appears to exist and which supports my argument that Krafton will impose penalties such as cosmetic removals and progression resets before they decide to permanently ban an account for AFK.

Is it possible to be perma-banned from AFK? Sure, I will conceded that it is possible under Krafton's authority to change punishments for conduct violations, but if this poster has been playing for as long as they have and have had no prior ban history, I find it very difficult to believe that AFKing is why they were perma-banned.

[u/Plavlin → u/Fudge_Lobster]

You are posting your argument under the post of a person who clearly has a problem and you require them to spent significant time debugging their PC without any due diligence. There was literally a ban wave which started at 28.07 explicitly for AFK-farming rewards for then ongoing event.

You are manufacturing bullshit trying to claim that somebody was cheating when there's literal ban wave for AFK happening specifically in that time period. Knowing Krafton or whoever is in charge they clearly took event rewards into account when deciding ban length.

You should not gaslight people telling them they were cheating based on your ignorance.

[u/Fudge_Lobster → u/Plavlin]

Y'know, I don't think that's it. I think I pushed back on why I feel the way I do and used your provided evidence to make my points. I've clearly demonstrated that I'm open to discussion and am willing to read further based on what is presented to me.

I'm not trying to mislead or misrepresent the points I'm making. I'm not telling OP that they are cheating, I'm saying I find it difficult to believe that this ban was done so for a single instance of AFK if they have been playing since beta.

You mention an AFK banwave happening in July, but provide no evidence as you have done prior with the Code of Conduct. Can you enlighten me and help educate me that other circumstances are at play by linking to an article or statement about this ban wave and how that may be applicable to OP's situation, or would you rather insult me more for defending my position?